Table 1.

RISE technology implementation persona profiles

DimensionPurposeful guardianTransformative championPragmatic adopterStrategic contender
Risk toleranceLowHighLowHigh
Social impact orientationHighHighLowLow
Organisational examplesHealthcare organisations, educational institutions, social service providers, public sector organisations, established NGOsResearch-focused organisations, well-funded foundations, social enterprises, forward-thinking governmental organisations, B-Corps.Small and medium enterprises, resource-constrained organisations, late technology adopters, organisations in traditional industriesCustomer-facing businesses seeking differentiation, competitive retail environments, hospitality and tourism businesses, experience-focused businesses, technology industry.
Illustrative robot applicationsMedical support robots (SDG3), learning support robots (SDG4), assistive robots (SDG10)Disaster response robots (SDG11, SDG13), environmental monitoring robots (SDG14, SDG15), advanced medical robots (SDG3)Cleaning robots (SDG12), simple information kiosks (SDG9), inventory management robots (SDG12)Customer service robots (SDG8, SDG9), retail assistance robots (SDG8), hospitality robots (SDG8)
Risk management approachComprehensive testing, phased rollout, regular monitoringPortfolio approach, rapid prototyping, flexible frameworks, contingency planningMature technologies, financial/efficiency/productivity metrics, exit strategiesMarket testing, customer feedback, staged deployment, brand alignment
Social impact focusDirectDirectIndirectIndirect
Implementation timelineMedium-term with careful planning and systematic evaluationVariable with emphasis on learning and adaptationShort-term with focus on quick wins and immediate gainsShort- to medium-term with focus on competitive advantage
Source(s): Created by the authors

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