Constructs applied in the theoretical model
| Code | Construct | Items | References |
|---|---|---|---|
| SC | Source credibility | SC1: The source or author of the information seems convincing to meSC2: In my opinion, the source or author of the information is highly influentialSC3: The source or author of the information appears to be trustworthySC4: I believe that the source or author of the information is reliable | Cheung et al. (2008); Sussman and Siegal (2003) |
| IQ | Information quality | IQ1: The information about museums provided on social media is objectiveIQ2: The information about museums provided on social media is relevantIQ3: The information about museums provided on social media is up-to-dateIQ4: The information about museums provided on social media is clear | Cuong (2024); Erkan and Evans (2016) |
| IC | Information credibility | IC1: The information about museums provided on social media is convincing. IC2: The information about museums provided on social media is credibleIC3: The information about museums provided on social media is accurateIC4: The information about museums provided on social media is reliable | Cuong (2024); Erkan and Evans (2016); Ngo et al. (2024a) |
| IN | Needs of information | IN1: Whenever I visit a museum, I use information from social mediaIN2: I frequently use information from social media when I have little experience visiting museumsIN3: I usually consult information on social media to know what type of visit best fits my needsIN4: To visit a museum, I usually gather information from social media | Erkan and Evans (2016); Ngo et al. (2024b) |
| IU | Information usefulness | IU1: Social media information is useful to me when visiting a museumIU2: Social media information is valuable to me when visiting a museumIU3: Social media information is effective for me when visiting a museumIU4: Social media information is beneficial to me when visiting a museum | Cheung et al. (2008); Cuong (2024); Erkan and Evans (2016); Ngo et al. (2024a) |
| IA | Information acceptance | IA1: My knowledge about museums improved thanks to information provided on social mediaIA2: I can make better decisions when visiting a museum after reviewing information on social mediaIA3: I use the information available on social media to visit museumsIA4: I accept social media information when visiting museums | Cuong (2024); Erkan and Evans (2016) |
| VI | Visit intencion | VI1: On my next visit, I will choose a museum recommended on social media. VI2: I intend to visit museums recommended on social mediaVI3: I plan to continue using social media to visit museumsVI4: I will recommend to friends or acquaintances the museums shared on social media | Erkan and Evans (2016); García-De-Blanes-Sebastián et al. (2024) |
| V | Visit | V1: I have visited a museum thanks to information from social mediaV2: When I visit museums, I take social media information into accountV3: I usually visit museums considering the information available on social mediaV4: I visit museums after consulting information on social media | Erkan and Evans (2016); Sánchez-Torres et al. (2018) |
| Code | Construct | Items | References |
|---|---|---|---|
| Source credibility | SC1: The source or author of the information seems convincing to meSC2: In my opinion, the source or author of the information is highly influentialSC3: The source or author of the information appears to be trustworthySC4: I believe that the source or author of the information is reliable | ||
| Information quality | IQ1: The information about museums provided on social media is objectiveIQ2: The information about museums provided on social media is relevantIQ3: The information about museums provided on social media is up-to-dateIQ4: The information about museums provided on social media is clear | ||
| Information credibility | IC1: The information about museums provided on social media is convincing. IC2: The information about museums provided on social media is credibleIC3: The information about museums provided on social media is accurateIC4: The information about museums provided on social media is reliable | ||
| Needs of information | IN1: Whenever I visit a museum, I use information from social mediaIN2: I frequently use information from social media when I have little experience visiting museumsIN3: I usually consult information on social media to know what type of visit best fits my needsIN4: To visit a museum, I usually gather information from social media | ||
| Information usefulness | IU1: Social media information is useful to me when visiting a museumIU2: Social media information is valuable to me when visiting a museumIU3: Social media information is effective for me when visiting a museumIU4: Social media information is beneficial to me when visiting a museum | ||
| Information acceptance | IA1: My knowledge about museums improved thanks to information provided on social mediaIA2: I can make better decisions when visiting a museum after reviewing information on social mediaIA3: I use the information available on social media to visit museumsIA4: I accept social media information when visiting museums | ||
| Visit intencion | VI1: On my next visit, I will choose a museum recommended on social media. VI2: I intend to visit museums recommended on social mediaVI3: I plan to continue using social media to visit museumsVI4: I will recommend to friends or acquaintances the museums shared on social media | ||
| V | Visit | V1: I have visited a museum thanks to information from social mediaV2: When I visit museums, I take social media information into accountV3: I usually visit museums considering the information available on social mediaV4: I visit museums after consulting information on social media |
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