Significance of the Difference in Attitudes towards Blockchain Adoption
| Attitude items | Professionals, (mean, SD) | Service users, (mean, SD) | U statistic | p-valuea |
|---|---|---|---|---|
| (1) Prior knowledge and familiarity with Blockchain in tourism | 2.38 (1.36) | 2.01 (1.21) | 4295.0 | 0.0617 |
| (2) Paper-based tourism processes cause inefficiencies | 3.86 (2.06) | 4.09 (1.85) | 3464.5 | 0.4444 |
| (3) Blockchain enables efficient data handling | 5.51 (1.48) | 5.23 (1.39) | 4232.5 | 0.1031 |
| (4) Blockchain enables secure booking and reduces fraud | 5.47 (1.49) | 5.24 (1.46) | 4135.5 | 0.1855 |
| (5) Blockchain enables decentralised identity verification | 5.46 (1.55) | 5.17 (1.46) | 4240.5 | 0.1001 |
| (6) Blockchain ensures supply chain traceability | 5.37 (1.44) | 4.91 (1.45) | 4432.5 | 0.0249 |
| (7) Blockchain smart contracts improve efficiency | 5.48 (1.25) | 4.95 (1.50) | 4494.0 | 0.0137 |
| (8) Blockchain enhances loyalty programs | 5.51 (1.47) | 4.85 (1.47) | 4699.5 | 0.0021 |
| (9) Confidence in Blockchain for data protection | 2.85 (0.87) | 2.76 (0.84) | 3923.0 | 0.3965 |
| (10) Blockchain fosters collaboration among tourism businesses | 5.48 (1.25) | 4.95 (1.50) | 4494 | 0.0137 |
| Attitude items | Professionals, (mean, SD) | Service users, (mean, SD) | U statistic | |
|---|---|---|---|---|
| (1) Prior knowledge and familiarity with Blockchain in tourism | 2.38 (1.36) | 2.01 (1.21) | 4295.0 | 0.0617 |
| (2) Paper-based tourism processes cause inefficiencies | 3.86 (2.06) | 4.09 (1.85) | 3464.5 | 0.4444 |
| (3) Blockchain enables efficient data handling | 5.51 (1.48) | 5.23 (1.39) | 4232.5 | 0.1031 |
| (4) Blockchain enables secure booking and reduces fraud | 5.47 (1.49) | 5.24 (1.46) | 4135.5 | 0.1855 |
| (5) Blockchain enables decentralised identity verification | 5.46 (1.55) | 5.17 (1.46) | 4240.5 | 0.1001 |
| (6) Blockchain ensures supply chain traceability | 5.37 (1.44) | 4.91 (1.45) | 4432.5 | 0.0249 |
| (7) Blockchain smart contracts improve efficiency | 5.48 (1.25) | 4.95 (1.50) | 4494.0 | 0.0137 |
| (8) Blockchain enhances loyalty programs | 5.51 (1.47) | 4.85 (1.47) | 4699.5 | 0.0021 |
| (9) Confidence in Blockchain for data protection | 2.85 (0.87) | 2.76 (0.84) | 3923.0 | 0.3965 |
| (10) Blockchain fosters collaboration among tourism businesses | 5.48 (1.25) | 4.95 (1.50) | 4494 | 0.0137 |
“Values are significant at the 0.05 level of significance”
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