Table 3.

Case studies: results

Resilience factorsIndicatorsRural firmFarmer’s unionAgriculture cooperative
PlanningProactive posture+Strategic readiness among its team and management+Situation awareness, but tde organization faces challenges in swiftly changing its “business as usual"+Good strategic and behavioral readiness
Recovery priorities+Profound understanding of its values and priorities++The union’s management and staff exhibit a profound understanding of priorities and the minimum resources required to achieve them0Not mentioned
Planning strategiesChallenges in planning strategies and building stress test plansThe COVID-19 scenario underscores the importance of introducing stress test plans into the organization’s routineThe actions taken to address difficulties are not adequately planned and tested
Participation in exercises0Not mentioned0Not mentioned0Not mentioned
External resourcesThe organization approaches partnerships modestly+Committed to fostering strong relationships with individuals and organizations to provide support during times of crisis++The organization is committed to proactively cultivating effective partnerships with other organizations, individuals, and the government
Adaptive capacitySituation monitoring and reportingThere is room for enhanced industry monitoring to proactively prepare for future crises and derive valuable insights from past challenges+Situation awareness+Proactive monitoring to provide early warnings of potential future problems
Internal resources0Not mentioned+The organization’s mature and structured management ensures its ability to sustain operations, even in times of crisisAbsence of stockpiled resources for crises; obtaining them quickly can pose challenges
Staff engagement and involvingA noticeable challenge lies in employee engagement during crises++Employees showcasing commitment to projects and problem-solvingThere is a knowledge gap among employees about crisis response despite a well-established culture of belonging within the organization
Minimization of silos0Not mentioned+Low internal barriers+Positively addressed, it indicates the organization’s efforts to minimize both internal and external barriers
Information and knowledgeConstraints exist in providing diverse sources of critical information+++Ample access to critical information and key personnel capable of performing crucial roles when neededThe cooperative does not appear to explore this aspect well, revealing a lack of autonomy within the team when key individuals are absent
Leadership+++The firm stands out with robust leadership and management that effectively navigate crises+++The organization excels in the leadership dimension++While the cooperative’s management leads by example and effectively controls crises, there is a notable absence of recurrent evaluation concerning the proposed objectives
Innovation and creativity+The firm encourages innovative thinking among its employees+The organization actively encourages innovative and creative problem-solving approaches+Modest levels
Decision-making+The organization excels in facilitating swift decision-making during crisesChallenges persist in facilitating rapid decision-making by the most qualified individuals despite providing employees with direct access to decision-makers++The cooperative possesses a qualified team and a well-established authority to ensure rapid decision-making when necessary

Note(s): In this table, 0 denotes that the indicator does not play a significant role in the organization’s resilience. The use of – signals the potential negative influence of the indicators, + reflects some efforts in this direction, ++ indicates a strong effort and +++ signifies a robust one

Source(s): Table by authors

or Create an Account

Close subscription notice
Close access options