Table A1. Construct and indicators...

Table A1.

Construct and indicators

Construct	Indicators
Performance expectancy	PE1: FinTech services improve the efficiency of transactions and reporting activities, contributing to SDG performance by streamlining processes that reduce time and resource consumption
	PE2: FinTech services improve the accuracy and reliability of financial and non-financial data, enhancing SDG performance measurements by enabling precise tracking of sustainability and economic metrics
	PE3: I am convinced that FinTech services can provide valuable information and analysis to support better decision-making, thus aiding SDG performance by informing strategies that promote sustainable business practices
	PE4: I think the use of FinTech services can lead to greater customer satisfaction through faster and more transparent service delivery, aligning with SDG goals for fostering trust and sustainable consumer relations
	PE5: FinTech services align with my company’s sustainability and operational efficiency goals, supporting SDG performance by integrating tools that promote sustainable resource management and corporate responsibility
Social influence	SI1: My friends and colleagues consider FinTech services essential to modern financial management, particularly in supporting SDG performance measurements and sustainable financial practices
	SI2: Industry leaders and experts have a strong influence on our decision to adopt FinTech services within our organization, recognizing their role in enhancing SDG-aligned performance measurement and reporting
	SI3: Important stakeholders (e.g. customers, investors, partners) view the use of FinTech services positively, especially for their potential to advance SDG performance measurements and sustainability reporting
	SI4: FinTech adoption is important to align with industry standards and best practices, including the integration of SDG performance measurements to track sustainability impact
	SI5: I receive strong encouragement from my professional network to integrate FinTech services into my operations, particularly as they facilitate tracking and improving SDG performance metrics
Facilitating conditions	FC1: I have broad access to the necessary resources (e.g. technology, funding) to implement FinTech services in my organization, which includes provisions for SDG-related performance measurements
	FC2: The training provided to help me or my team effectively use FinTech services includes guidance on measuring and reporting SDG-related performance
	FC3: My organization’s IT infrastructure supports the integration of FinTech services adequately and effectively, enabling SDG performance tracking and reporting
	FC4: Technical support for FinTech services is effective and efficient, ensuring continuity in monitoring and reporting on SDG-related impacts
	FC5: FinTech services effectively align with the organization’s existing processes and workflows, supporting the measurement and achievement of SDG performance goals
Effort expectancy	EE1: It is easy to learn how to use FinTech services in my organization, allowing for more efficient tracking and reporting of SDG-related performance metrics
	EE2: FinTech services have an intuitive and easy-to-use interface, which supports seamless integration of SDG performance measurements into our financial management processes
	EE3: Little effort is needed to integrate FinTech services into my current processes, enabling smoother alignment with SDG reporting and monitoring frameworks
	EE4: It is easy to solve problems when using FinTech services, which helps maintain consistency and accuracy in tracking SDG performance indicators
	EE5: FinTech services simplify tasks compared to traditional financial management tools, enhancing our ability to monitor and report on SDG performance metrics effectively
Experience	EXP1: I am satisfied with the overall experience of using FinTech services in my financial transactions, especially in supporting my organization’s alignment with SDG performance measurements
	EXP2: Using FinTech services improves my professional skills in financial and non-financial management, particularly in tracking and achieving SDG-related performance indicators
	EXP3: I regularly rely on FinTech services to carry out essential financial activities, which contribute to my organization’s progress toward SDG performance goals
	EXP4: FinTech services meet my expectations of improving the efficiency and accuracy of my work while facilitating reporting aligned with SDG performance standards
	EXP5: FinTech services provide a positive user experience that encourages continued use and supports my organization’s ability to meet SDG performance objectives effectively
Intentions	I1: I am willing to adopt FinTech services in my SME to improve efficiency in tracking SDG-related performance metrics
	I2: Using FinTech solutions is an important step for my SME to achieve sustainability goals effectively
	I3: I intend to invest in FinTech services to enhance my SME’s alignment with SDG objectives

Construct	Indicators
Performance expectancy	PE1: FinTech services improve the efficiency of transactions and reporting activities, contributing to SDG performance by streamlining processes that reduce time and resource consumption
	PE2: FinTech services improve the accuracy and reliability of financial and non-financial data, enhancing SDG performance measurements by enabling precise tracking of sustainability and economic metrics
	PE3: I am convinced that FinTech services can provide valuable information and analysis to support better decision-making, thus aiding SDG performance by informing strategies that promote sustainable business practices
	PE4: I think the use of FinTech services can lead to greater customer satisfaction through faster and more transparent service delivery, aligning with SDG goals for fostering trust and sustainable consumer relations
	PE5: FinTech services align with my company’s sustainability and operational efficiency goals, supporting SDG performance by integrating tools that promote sustainable resource management and corporate responsibility
Social influence	SI1: My friends and colleagues consider FinTech services essential to modern financial management, particularly in supporting SDG performance measurements and sustainable financial practices
	SI2: Industry leaders and experts have a strong influence on our decision to adopt FinTech services within our organization, recognizing their role in enhancing SDG-aligned performance measurement and reporting
	SI3: Important stakeholders (e.g. customers, investors, partners) view the use of FinTech services positively, especially for their potential to advance SDG performance measurements and sustainability reporting
	SI4: FinTech adoption is important to align with industry standards and best practices, including the integration of SDG performance measurements to track sustainability impact
	SI5: I receive strong encouragement from my professional network to integrate FinTech services into my operations, particularly as they facilitate tracking and improving SDG performance metrics
Facilitating conditions	FC1: I have broad access to the necessary resources (e.g. technology, funding) to implement FinTech services in my organization, which includes provisions for SDG-related performance measurements
	FC2: The training provided to help me or my team effectively use FinTech services includes guidance on measuring and reporting SDG-related performance
	FC3: My organization’s IT infrastructure supports the integration of FinTech services adequately and effectively, enabling SDG performance tracking and reporting
	FC4: Technical support for FinTech services is effective and efficient, ensuring continuity in monitoring and reporting on SDG-related impacts
	FC5: FinTech services effectively align with the organization’s existing processes and workflows, supporting the measurement and achievement of SDG performance goals
Effort expectancy	EE1: It is easy to learn how to use FinTech services in my organization, allowing for more efficient tracking and reporting of SDG-related performance metrics
	EE2: FinTech services have an intuitive and easy-to-use interface, which supports seamless integration of SDG performance measurements into our financial management processes
	EE3: Little effort is needed to integrate FinTech services into my current processes, enabling smoother alignment with SDG reporting and monitoring frameworks
	EE4: It is easy to solve problems when using FinTech services, which helps maintain consistency and accuracy in tracking SDG performance indicators
	EE5: FinTech services simplify tasks compared to traditional financial management tools, enhancing our ability to monitor and report on SDG performance metrics effectively
Experience	EXP1: I am satisfied with the overall experience of using FinTech services in my financial transactions, especially in supporting my organization’s alignment with SDG performance measurements
	EXP2: Using FinTech services improves my professional skills in financial and non-financial management, particularly in tracking and achieving SDG-related performance indicators
	EXP3: I regularly rely on FinTech services to carry out essential financial activities, which contribute to my organization’s progress toward SDG performance goals
	EXP4: FinTech services meet my expectations of improving the efficiency and accuracy of my work while facilitating reporting aligned with SDG performance standards
	EXP5: FinTech services provide a positive user experience that encourages continued use and supports my organization’s ability to meet SDG performance objectives effectively
Intentions	I1: I am willing to adopt FinTech services in my SME to improve efficiency in tracking SDG-related performance metrics
	I2: Using FinTech solutions is an important step for my SME to achieve sustainability goals effectively
	I3: I intend to invest in FinTech services to enhance my SME’s alignment with SDG objectives

Source(s): Authors’ own work

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