Table 3

Statistical information on the measurement model

Construct/IndicatorsSLCRAVE
Appreciation received from managers 0.920.930.77
I have the feeling that my manager appreciates me0.85   
My manager praises me when I do my work well0.86   
My manager emphasizes when I have done a good job0.89   
My manager shows me noticeable appreciation0.91   
Appreciation received from co-workers 0.880.900.69
I have the feeling that my co-workers appreciate me0.77   
My co-workers praise me when I do my work well0.84   
My co-workers emphasize when I have done a good job0.84   
My manager shows me noticeable appreciation0.86   
Individual level OCB 0.870.890.49
I help my co-workers after they have been away from work for a while0.72   
If co-workers have work-related problems, I am happy to take the time to help them0.69   
I organise my time according to the wishes of my co-workers if they need more free time0.72   
I do my best to make new co-workers feel welcome at work0.71   
I show sincere interest in my co-workers, even in the most difficult situations0.76   
I take time to help others who have problems at work or outside of work0.60   
I support my co-workers in their tasks0.74   
I share what is mine with my co-workers to make their work easier0.69   
Organisational level OCB 0.900.910.57
I take part in events that are not relevant to me personally, but which serve the organisation’s image0.69   
I keep up to date with developments in my organisation0.75   
I defend my organisation when other employees criticise it0.82   
I am proud when I represent my organisation in public0.83   
I suggest ideas for improving the work processes in my organisation0.75   
I am loyal to my organisation0.70   
I would do something to protect my organisation from problems0.79   
I care about the image of my organisation0.68   

Note(s): SL = standardised loadings, α = Cronbach’s Alpha, CR = composite reliability, AVE = average variance extracted; all standardised loadings are significant on a level of p < 0.001

Source(s): Authors’ own work

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