Reliability and validity statistics
| Variable | Code | Mean | SD | Estimate | S.E. | t-value | p-value | Composite reliability (CR) | Average variance extracted (AVE) |
|---|---|---|---|---|---|---|---|---|---|
| Information and communication technology | ICT1 | 5.73 | 1.34 | 0.70 | 0.81 | 0.57 | |||
| ICT2 | 5.89 | 1.31 | 0.82 | 0.08 | 13.65 | *** | |||
| ICT3 | 5.95 | 1.26 | 0.75 | 0.08 | 13.11 | *** | |||
| Customer services | CS2 | 5.60 | 1.35 | 0.71 | 0.73 | 0.50 | |||
| CS3 | 5.65 | 1.22 | 0.76 | 0.09 | 10.84 | *** | |||
| CS4 | 5.71 | 1.25 | 0.59 | 0.09 | 9.76 | *** | |||
| Business processing | BP2 | 5.36 | 1.57 | 0.80 | 0.78 | 0.54 | |||
| BP3 | 5.52 | 1.54 | 0.65 | 0.07 | 12.14 | *** | |||
| BP4 | 5.73 | 1.51 | 0.73 | 0.07 | 13.21 | *** | |||
| Organizational culture | OC1 | 5.62 | 1.32 | 0.73 | 0.82 | 0.53 | |||
| OC2 | 6.00 | 1.10 | 0.80 | 0.07 | 14.31 | *** | |||
| OC3 | 5.93 | 1.15 | 0.71 | 0.07 | 13.04 | *** | |||
| OC4 | 6.09 | 1.18 | 0.65 | 0.08 | 12.10 | *** | |||
| Security and privacy | SAP2 | 6.19 | 1.04 | 0.73 | 0.77 | 0.54 | |||
| SAP3 | 5.94 | 1.27 | 0.73 | 0.08 | 12.28 | *** | |||
| SAP4 | 5.96 | 1.15 | 0.72 | 0.07 | 12.25 | *** | |||
| Governmental support | GS1 | 5.93 | 1.12 | 0.73 | 0.85 | 0.60 | |||
| GS2 | 5.91 | 1.06 | 0.80 | 0.08 | 15.02 | *** | |||
| GS3 | 5.96 | 1.42 | 0.81 | 0.08 | 15.14 | *** | |||
| GS4 | 5.63 | 1.56 | 0.73 | 0.09 | 13.83 | *** | |||
| Business partners’ support | BPS1 | 5.21 | 1.57 | 0.83 | 0.79 | 0.55 | |||
| BPS2 | 5.21 | 1.72 | 0.68 | 0.08 | 8.19 | *** | |||
| Trust | T1 | 4.82 | 1.78 | 0.77 | 0.82 | 0.54 | |||
| T2 | 4.30 | 2.01 | 0.64 | 0.06 | 12.61 | *** | |||
| T3 | 5.23 | 1.68 | 0.83 | 0.08 | 16.20 | *** | |||
| T4 | 5.81 | 1.47 | 0.67 | 0.09 | 13.21 | *** | |||
| Locus of control | LC1 | 5.27 | 1.64 | 0.84 | 0.75 | 0.50 | |||
| LC1 | 5.66 | 1.69 | 0.66 | 0.07 | 10.74 | *** | |||
| LC3 | 5.32 | 1.68 | 0.58 | 0.07 | 9.89 | *** | |||
| S-commerce success | SCS1 | 5.95 | 1.19 | 0.69 | 0.82 | 0.60 | |||
| SCS2 | 5.75 | 1.34 | 0.96 | 0.11 | 12.55 | *** | |||
| SCS4 | 5.88 | 1.17 | 0.58 | 0.07 | 10.55 | *** |
| Variable | Code | Mean | SD | Estimate | S.E. | t-value | Composite reliability ( | Average variance extracted ( | |
|---|---|---|---|---|---|---|---|---|---|
| Information and communication technology | ICT1 | 5.73 | 1.34 | 0.70 | 0.81 | 0.57 | |||
| ICT2 | 5.89 | 1.31 | 0.82 | 0.08 | 13.65 | ||||
| ICT3 | 5.95 | 1.26 | 0.75 | 0.08 | 13.11 | ||||
| Customer services | CS2 | 5.60 | 1.35 | 0.71 | 0.73 | 0.50 | |||
| CS3 | 5.65 | 1.22 | 0.76 | 0.09 | 10.84 | ||||
| CS4 | 5.71 | 1.25 | 0.59 | 0.09 | 9.76 | ||||
| Business processing | BP2 | 5.36 | 1.57 | 0.80 | 0.78 | 0.54 | |||
| BP3 | 5.52 | 1.54 | 0.65 | 0.07 | 12.14 | ||||
| BP4 | 5.73 | 1.51 | 0.73 | 0.07 | 13.21 | ||||
| Organizational culture | OC1 | 5.62 | 1.32 | 0.73 | 0.82 | 0.53 | |||
| OC2 | 6.00 | 1.10 | 0.80 | 0.07 | 14.31 | ||||
| OC3 | 5.93 | 1.15 | 0.71 | 0.07 | 13.04 | ||||
| OC4 | 6.09 | 1.18 | 0.65 | 0.08 | 12.10 | ||||
| Security and privacy | SAP2 | 6.19 | 1.04 | 0.73 | 0.77 | 0.54 | |||
| SAP3 | 5.94 | 1.27 | 0.73 | 0.08 | 12.28 | ||||
| SAP4 | 5.96 | 1.15 | 0.72 | 0.07 | 12.25 | ||||
| Governmental support | GS1 | 5.93 | 1.12 | 0.73 | 0.85 | 0.60 | |||
| GS2 | 5.91 | 1.06 | 0.80 | 0.08 | 15.02 | ||||
| GS3 | 5.96 | 1.42 | 0.81 | 0.08 | 15.14 | ||||
| GS4 | 5.63 | 1.56 | 0.73 | 0.09 | 13.83 | ||||
| Business partners’ support | BPS1 | 5.21 | 1.57 | 0.83 | 0.79 | 0.55 | |||
| BPS2 | 5.21 | 1.72 | 0.68 | 0.08 | 8.19 | ||||
| Trust | T1 | 4.82 | 1.78 | 0.77 | 0.82 | 0.54 | |||
| T2 | 4.30 | 2.01 | 0.64 | 0.06 | 12.61 | ||||
| T3 | 5.23 | 1.68 | 0.83 | 0.08 | 16.20 | ||||
| T4 | 5.81 | 1.47 | 0.67 | 0.09 | 13.21 | ||||
| Locus of control | LC1 | 5.27 | 1.64 | 0.84 | 0.75 | 0.50 | |||
| LC1 | 5.66 | 1.69 | 0.66 | 0.07 | 10.74 | ||||
| LC3 | 5.32 | 1.68 | 0.58 | 0.07 | 9.89 | ||||
| S-commerce success | SCS1 | 5.95 | 1.19 | 0.69 | 0.82 | 0.60 | |||
| SCS2 | 5.75 | 1.34 | 0.96 | 0.11 | 12.55 | ||||
| SCS4 | 5.88 | 1.17 | 0.58 | 0.07 | 10.55 |
***p < 0.001
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