Table 1

Second Round – The experts' scoring of each identified statement following the first round of open questions

TopicStatementsExpert 1Expert 2Expert 3Expert 4Expert 5Expert 6Expert 7Expert 8Expert 9Expert 10Expert 11Expert 12Expert 13Expert 14MeanIQR
Current benefits of Gen-AIGen-AI significantly enhances efficiency and speed in content production within marketing555433343354454,02
Gen-AI streamlines the creation of content, including articles, social media posts, and video scripts555443442243553,92
Quality and creativityDuring the ideation phase, Gen-AI acts as an assistant in brainstorming, providing original insights and content454444422443443,70
The use of Gen-AI in content creation may lead to a diminution of language and writing skills435534335544444,02
Excessive use of Gen-AI negatively impacts human creativity345534215555443,92
In the creation of marketing content with a high emotional impact, Gen-AI lacks empathy and an appropriate tone of voice544344244245543,91
Strategies and practicesGen-AI enables the customization of content to meet audience needs through data analysis452545344554454,21
Gen-AI, in the planning phase, serves as an assistant capable of developing comprehensive and detailed editorial plans swiftly344343344555554,12
In content distribution, Gen-AI is useful for determining optimal timings for social media posting and newsletter dispatch, maximizing visibility and engagement442334244423223,12
Impact on professional skillsGen-AI will require a re-skilling of the skills needed in the content marketing sector, emphasizing analytical, strategic, and creative abilities545533434245544,02
Gen-AI will replace human capital in the content marketing sector332323231555543,33
Effective use of Gen-AI requires acquiring prompt engineering skills343544453555554,31
Ethical and legal implicationsThe use of Gen-AI entails significant legal issues related to copyright and data protection435435445533444,02
It is essential that Gen-AI is programmed to minimize racial, gender, or cultural biases in the content it generates443555231144453,62
Transparency in the application of Gen-AI is crucial to ensure clear identification of the origin of generated content544545213455454,01
Gen-AI should be strictly regulated to protect individuals' privacy442545334423443,61
In the event of harm caused by content generated by Gen-AI, the creators of the algorithm should be held legally accountable231333432543553,32
It is vital that all employees are adequately trained on the ethical and legal implications of using Gen-AI in the company545545435443454,31
The development of specific national and international regulations governing the use of Gen-AI is urgent543534435552444,02
Future implicationsIn the future, Gen-AI will significantly improve content personalization in content marketing454433354221233,22
Future content marketing software will feature total integration with Gen-AI.454433454354444,01
                3,8 
Source(s): Authors’ own work

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