Table 2

Recommendations on the statement identified with the highest consensus

ThemeSub-themeRecommendationRating
Gen-AI in content marketingStrategies and practicesGen-AI enables the customisation of content to meet audience needs through data analysis1
Gen-AI and human creativity in content marketingQuality and creativityDuring the ideation phase, Gen-AI acts as an assistant in brainstorming, providing original insights and content0
In the creation of marketing content with a high emotional impact, Gen-AI lacks empathy and an appropriate tone of voice1
Future implicationsFuture content marketing software will feature total integration with Gen-AI1
Professional skillsImpact of professional skillsEffective use of Gen-AI requires acquiring prompt engineering skills1
Ethical and legal implicationsEthical and legal implicationsTransparency in the application of Gen-AI is crucial to ensure clear identification of the origin of generated content1
Gen-AI should be strictly regulated to protect individuals' privacy1
It is vital that all employees are adequately trained on the ethical and legal implications of using Gen-AI in the company1
Source(s): Authors’ own work

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