Table 3

Example questionnaire items supporting the adaptation of the PSS and BAT

InstrumentDimensionExample questionnaire item
PSSPsychological resilienceI feel confident to manage work demands that rely heavily on digital technologies
PSSPsychological resilienceI can adapt quickly when new digital tools are introduced in my work
PSSDigital work satisfactionDigital work demands often make my tasks feel overwhelming
PSSDigital work satisfactionI feel that the digital workload in my job is difficult to control
BATSocial interactionsWorking primarily through digital platforms reduces the quality of my interactions with colleagues
BATSocial interactionsI feel socially disconnected from colleagues when most communication takes place online
BATPerceived institutional supportMy institution provides sufficient support to help employees manage digital workload
BATPerceived institutional supportMy institution offers adequate training for adapting to new digital technologies
Source(s): Authors’ own work
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