Table 1.

Results of the tested model

HypothesisRelationshipPath coeff.t-statistics2.5% CI97.5% CISig.Supportedf2
H1aPA → SP0.2123.8190.1030.321***Yes0.064
H2aBA → SP0.3697.3160.2670.463***Yes0.198
H3aCA → SP0.1231.673−0.0160.271n.s.No0.013
H4aEA → SP0.2383.2760.0960.377**Yes0.049
H1bPA → PSR0.0040.062−0.1060.117n.s.No0.000
H2bBA → PSR0.0500.868−0.0650.158n.s.No0.003
H3bCA → PSR−0.1691.673−0.0160.271n.s.No0.022
H4bEA → PSR0.1952.6800.0550.334**Yes0.029
H5SP → PSR0.62410.9140.5110.738***Yes0.353
H6aSP → behavioral intentions0.2533.2930.1000.401***Yes0.048
H6bSP → WOM0.3334.8310.1950.462***Yes0.093
H7aPSR → behavioral intentions0.3203.9830.1610.460***Yes0.076
H7bPSR → WOM0.3234.7110.1910.389***Yes0.088
Note(s):

n = 285. *p < 0.05; **p < 0.01; ***p < 0.001; ns: non-significant. Level of confidence for all confidence intervals in output: 95%. Bootstrap sample size = 10,000. PA: Physical Anthropomorphism; BA: Behavioral Anthropomorphism; CA: Cognitive Anthropomorphism; EA: Emotional Anthropomorphism; SP: Social Presence; PSR: Parasocial Relationship; WOM: Word-of-Mouth; CI: Confidence Interval. R2 (SP) = 0.525; R2 (PSR) = 0.477; R2 (Behavioral Intentions) = 0.276; R2 (WOM) = 0.361

Source(s): Developed by the authors

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