Checklist for implementing third-place elements
| Action | Third place element | Tick |
|---|---|---|
| Design | Design welcoming environments that encourage people to stay, interact and feel a sense of belonging | □ |
| Train | Train staff to engage customers through friendly conversation, eye contact and personalized gestures | □ |
| Promote | Promote informal social interaction through community boards, seating arrangements and ambient cues | □ |
| Balance | Balance operational efficiency with opportunities for connection, especially in postpandemic hybrid formats | □ |
| Consider | Consider third-place functions in both physical and digital platforms, ensuring accessibility and inclusion | □ |
| Action | Third place element | Tick |
|---|---|---|
| Design | Design welcoming environments that encourage people to stay, interact and feel a sense of belonging | □ |
| Train | Train staff to engage customers through friendly conversation, eye contact and personalized gestures | □ |
| Promote | Promote informal social interaction through community boards, seating arrangements and ambient cues | □ |
| Balance | Balance operational efficiency with opportunities for connection, especially in postpandemic hybrid formats | □ |
| Consider | Consider third-place functions in both physical and digital platforms, ensuring accessibility and inclusion | □ |