Distribution of interview and focus group participants by demographic and professional characteristics
| ID | Gender | Age group | Years of experience in KM | Higher education in KM | Job title | Relevant industry sector | Interview | Focus group |
|---|---|---|---|---|---|---|---|---|
| P1 | F | 41–50 | 17 | Senior KM consultant | Financial services | V | A | |
| P2 | M | 41–50 | 21 | V | Chief executive officer (CEO) of KM consulting firm | Business advisory services | V | |
| P3 | F | 31–40 | 10 | KM consulting team leader | Energy and natural resources | V | ||
| P4 | F | 41–50 | 18 | V | Director of the KM division | Business advisory services | V | |
| P5 | M | 41–50 | 12 | KM consulting team leader | Telecommunications and information technology | V | ||
| P6 | F | 31–40 | 12 | Head of KM consulting team | Financial services | V | A | |
| P7 | M | Up to 30 | 8 | V | Head of KMS consulting team | Telecommunications and information technology | V | |
| P8 | M | 31–40 | 6 | Senior KM consultant | Public administration and government | V | A | |
| P9 | F | 31–40 | 9 | Head of KM consulting team | Financial services | V | ||
| P10 | M | 31–40 | 11 | V | Head of KM consulting team | Telecommunications and information technology | V | |
| P11 | M | 31–40 | 9 | Senior organizational consultant for KM | Financial services | V | ||
| P12 | M | 41–50 | 20 | Director of the KM division | Business advisory services | V | ||
| P13 | F | 31–40 | 7 | KM consulting team manager | Manufacturing and industrial production | V | ||
| P14 | M | 41–50 | 19 | KM consulting team manager | Healthcare and medical services | V | ||
| P15 | M | 41–50 | 17 | Director of the KM division | Business advisory services | V | ||
| P16 | F | 31–40 | 10 | Senior organizational consultant for KM | Manufacturing and industrial production | V | ||
| P17 | F | 41–50 | 12 | Senior organizational consultant for KM | Energy and natural resources | V | ||
| P18 | F | Over 50 | 15 | V | Senior organizational consultant for KM | Manufacturing and industrial production | V | |
| P19 | F | Up to 30 | 5 | KM consultant | Media and communications | V | ||
| P20 | F | 41–50 | 5 | V | Senior organizational consultant for KM | Security and defense | V | B |
| P21 | M | Up to 30 | 8 | V | KM consultant | Research and development | V | B |
| P22 | F | 31–40 | 8 | V | KM consultant | Healthcare and medical services | V | |
| P23 | M | Over 50 | 16 | CEO of KMS company | Business advisory services | V | ||
| P24 | F | Over 50 | 23 | V | CEO of a KM consulting firm | Business advisory services | V | |
| P25 | F | Up to 30 | 6 | Senior organizational consultant for KM | Retail and consumer goods | A | ||
| P26 | F | 31–40 | 5 | KM consultant | Real estate and property management | A | ||
| P27 | F | Over 50 | 22 | CEO of KMS company | Business advisory services | B | ||
| P28 | F | Up to 30 | 6 | Service knowledge cluster manager | Telecommunications and information technology | V | ||
| P29 | M | Over 50 | 17 | Chief knowledge officer (CKO) | Financial services | V | ||
| P30 | F | 31–40 | 11 | Knowledge manager | Media and communications | V | A | |
| P31 | F | Over 50 | 20 | V | Head of KM domain | Education and academic institutions | V | |
| P32 | F | 41–50 | 12 | V | KM leader | Social welfare and human services | V | |
| P33 | F | 31–40 | 5 | Head of knowledge development unit | Social welfare and human services | V | ||
| P34 | F | 41–50 | 21 | Head of KM and organizational learning | Municipal and urban services | V | B | |
| P35 | F | 41–50 | 5 | V | Knowledge leader | Public administration and government | V | |
| P36 | F | Over 50 | 10 | V | CKO | Healthcare and medical services | V | |
| P37 | M | 31–40 | 12 | V | Head of KM domain | Legal and judicial services | V | A |
| P38 | F | 41–50 | 15 | V | Knowledge manager | Real estate and property management | V | |
| P39 | M | 31–40 | 14 | V | CKO | Research and development | V | B |
| P40 | M | 31–40 | 15 | V | KM leader | Financial services | V | |
| P41 | F | Over 50 | 6 | Knowledge manager | Social welfare and human services | V | B | |
| P42 | F | Over 50 | 28 | V | Head of the knowledge center | Energy and natural resources | V | |
| P43 | F | 31–40 | 10 | KM leader | Financial services | V | A | |
| P44 | F | 41–50 | 12 | CKO | Research and development | V | ||
| P45 | F | 31–40 | 10 | V | CKO | Financial services | V | B |
| P46 | F | 41–50 | 5 | V | KM officer | Public administration and government | V | |
| P47 | M | Over 50 | 0 | V | CKO | Telecommunications and information technology | V | |
| P48 | F | 31–40 | 5 | KM department manager | Financial services | V | ||
| P49 | F | Up to 30 | 5 | V | KM leader | Financial services | V | |
| P50 | F | 31–40 | 6 | KM leader | Social welfare and human services | B | ||
| P51 | F | 41–50 | 7 | Vice president of professional knowledge development | Legal and judicial services | B | ||
| P52 | F | 31–40 | 8 | Director of knowledge development division | Transportation and logistics | B |
| Gender | Age group | Years of experience in | Higher education in | Job title | Relevant industry sector | Interview | Focus group | |
|---|---|---|---|---|---|---|---|---|
| P1 | F | 41–50 | 17 | Senior | Financial services | V | A | |
| P2 | M | 41–50 | 21 | V | Chief executive officer ( | Business advisory services | V | |
| P3 | F | 31–40 | 10 | Energy and natural resources | V | |||
| P4 | F | 41–50 | 18 | V | Director of the | Business advisory services | V | |
| P5 | M | 41–50 | 12 | Telecommunications and information technology | V | |||
| P6 | F | 31–40 | 12 | Head of | Financial services | V | A | |
| P7 | M | Up to 30 | 8 | V | Head of | Telecommunications and information technology | V | |
| P8 | M | 31–40 | 6 | Senior | Public administration and government | V | A | |
| P9 | F | 31–40 | 9 | Head of | Financial services | V | ||
| P10 | M | 31–40 | 11 | V | Head of | Telecommunications and information technology | V | |
| P11 | M | 31–40 | 9 | Senior organizational consultant for | Financial services | V | ||
| P12 | M | 41–50 | 20 | Director of the | Business advisory services | V | ||
| P13 | F | 31–40 | 7 | Manufacturing and industrial production | V | |||
| P14 | M | 41–50 | 19 | Healthcare and medical services | V | |||
| P15 | M | 41–50 | 17 | Director of the | Business advisory services | V | ||
| P16 | F | 31–40 | 10 | Senior organizational consultant for | Manufacturing and industrial production | V | ||
| P17 | F | 41–50 | 12 | Senior organizational consultant for | Energy and natural resources | V | ||
| P18 | F | Over 50 | 15 | V | Senior organizational consultant for | Manufacturing and industrial production | V | |
| P19 | F | Up to 30 | 5 | Media and communications | V | |||
| P20 | F | 41–50 | 5 | V | Senior organizational consultant for | Security and defense | V | B |
| P21 | M | Up to 30 | 8 | V | Research and development | V | B | |
| P22 | F | 31–40 | 8 | V | Healthcare and medical services | V | ||
| P23 | M | Over 50 | 16 | Business advisory services | V | |||
| P24 | F | Over 50 | 23 | V | Business advisory services | V | ||
| P25 | F | Up to 30 | 6 | Senior organizational consultant for | Retail and consumer goods | A | ||
| P26 | F | 31–40 | 5 | Real estate and property management | A | |||
| P27 | F | Over 50 | 22 | Business advisory services | B | |||
| P28 | F | Up to 30 | 6 | Service knowledge cluster manager | Telecommunications and information technology | V | ||
| P29 | M | Over 50 | 17 | Chief knowledge officer ( | Financial services | V | ||
| P30 | F | 31–40 | 11 | Knowledge manager | Media and communications | V | A | |
| P31 | F | Over 50 | 20 | V | Head of | Education and academic institutions | V | |
| P32 | F | 41–50 | 12 | V | Social welfare and human services | V | ||
| P33 | F | 31–40 | 5 | Head of knowledge development unit | Social welfare and human services | V | ||
| P34 | F | 41–50 | 21 | Head of | Municipal and urban services | V | B | |
| P35 | F | 41–50 | 5 | V | Knowledge leader | Public administration and government | V | |
| P36 | F | Over 50 | 10 | V | Healthcare and medical services | V | ||
| P37 | M | 31–40 | 12 | V | Head of | Legal and judicial services | V | A |
| P38 | F | 41–50 | 15 | V | Knowledge manager | Real estate and property management | V | |
| P39 | M | 31–40 | 14 | V | Research and development | V | B | |
| P40 | M | 31–40 | 15 | V | Financial services | V | ||
| P41 | F | Over 50 | 6 | Knowledge manager | Social welfare and human services | V | B | |
| P42 | F | Over 50 | 28 | V | Head of the knowledge center | Energy and natural resources | V | |
| P43 | F | 31–40 | 10 | Financial services | V | A | ||
| P44 | F | 41–50 | 12 | Research and development | V | |||
| P45 | F | 31–40 | 10 | V | Financial services | V | B | |
| P46 | F | 41–50 | 5 | V | Public administration and government | V | ||
| P47 | M | Over 50 | 0 | V | Telecommunications and information technology | V | ||
| P48 | F | 31–40 | 5 | Financial services | V | |||
| P49 | F | Up to 30 | 5 | V | Financial services | V | ||
| P50 | F | 31–40 | 6 | Social welfare and human services | B | |||
| P51 | F | 41–50 | 7 | Vice president of professional knowledge development | Legal and judicial services | B | ||
| P52 | F | 31–40 | 8 | Director of knowledge development division | Transportation and logistics | B |
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