Table 10

Comparison between the levels of trust of the types of UGC of social media (n = 406)

UGC from third-party tourism communitiesMean** for all respondents
N = 406 (S.D.)
Test value = 5.16*
t valuedfp
Microblogs and blogs5.02 (1.020)−2.6734050.01***
Social networking sites4.99 (1.061)−3.2264050.00***
Tourism social networking4.82 (1.091)−6.2774050.00***
Commercial tourism communities4.83 (1.043)−6.4694050.00***
Content communities4.71 (1.186)−7.0654050.00***
Collaborative projects4.50 (1.293)−10.2444050.00***

Note(s): UGC, user-generated content

(*) 5.16 is the mean value of trust with information provided by other travellers in social media

(**) Measured on a seven-point Likert scale where 1 = strongly disagree, 7 = strongly agree

(***) p < 0.05

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