Table 2

General statistics and reliability analysis

ItemsMeanStd. deviation
Compatibility (alpha = 0.850): Using social media …
C1: Is compatible with all aspects of my tour planning3.8791.01
C2: Is completely compatible with my current situation/circumstances3.9240.987
C3: Fits well with the way I like to plan my tours3.8670.969
C4: Fits into my style of tour planning3.9621.01
Enjoyment (alpha = 0.851)
E1: I find social media enjoyable for tour planning3.9590.858
E2: It's pleasant to use social media for tour planning3.9070.976
E3: It's fun using social media for tour planning4.070.905
e-Trust (alpha = 0.831): Social media platforms
T1: Are capable for tour planning3.9641.006
T2: Keep their promises3.8271.094
T3: Care about its users3.3080.996
T4: Fulfill their jobs3.9440.993
T5: Are trustworthy4.1221.021
Expertise (alpha = 0.854)
EX1: I am expert in using social media for tour planning3.8120.875
EX2: I am experienced in using social media for tour planning3.7990.935
EX3: I am knowledgeable in using social media for tour planning4.040.959
EX4: I am qualified in using social media for tour planning3.8271.066
EX5: I am skilled in using social media for tour planning3.9281.012
Behavioral trust (alpha = 0.834)
BI1: I will use these platforms for tour planning frequently in the future4.1070.883
BI2: I intend to use social media platforms for tour planning4.2180.948
BI3: I will use social media platforms for tour planning for a long time3.9970.928
Perceived usefulness (alpha = 0.846)
PU1: Using the social media improves my performance of tour planning4.1150.734
PU2: Using the social media increases my productivity of tour planning4.1570.758
PU3: Using the social media enhances my effectiveness tour planning4.1250.912
PU4: I find social media useful for tour planning4.2450.839
Perceived ease of use (alpha = 0.849)
PE1: Learning to use social media for tour planning is easy for me3.9870.787
PE2: I find it easy to get the required information using social media for tour planning3.9690.931
PE3: My interaction with social media is clear and understandable3.9951.002
PE4: I find social media easy to use for tour planning4.1650.939

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