Comparative overview of organizational tensions in social enterprises
| Tension | Description | Key challenges | References |
|---|---|---|---|
| Performing | Conflict between social objectives and financial goals and difficulty measuring social performance | Defining appropriate indicators; risk of mission drift | Smith et al. (2013); Civera et al. (2020) |
| Organizing | Dilemmas around organizational structure, culture and human resource management | Hiring profiles (technical vs social); internal governance | Smith et al. (2013); Battilana and Dorado (2010) |
| Belonging | Issues of organizational identity and legitimacy among diverse stakeholders | Aligning expectations; internal cohesion vs subgroup formation | Smith et al. (2013); Tracey and Phillips (2007) |
| Learning | Tension between short-term financial outcomes and long-term social impact horizons | Strategic planning; continuous adaptation; scalability challenges | Smith et al. (2013); Hoffman et al. (2012) |
| Tension | Description | Key challenges | References |
|---|---|---|---|
| Performing | Conflict between social objectives and financial goals and difficulty measuring social performance | Defining appropriate indicators; risk of mission drift | |
| Organizing | Dilemmas around organizational structure, culture and human resource management | Hiring profiles (technical vs social); internal governance | |
| Belonging | Issues of organizational identity and legitimacy among diverse stakeholders | Aligning expectations; internal cohesion vs subgroup formation | |
| Learning | Tension between short-term financial outcomes and long-term social impact horizons | Strategic planning; continuous adaptation; scalability challenges |
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