Table 1.

Comparative overview of organizational tensions in social enterprises

TensionDescriptionKey challengesReferences
PerformingConflict between social objectives and financial goals and difficulty measuring social performanceDefining appropriate indicators; risk of mission driftSmith et al. (2013); Civera et al. (2020) 
OrganizingDilemmas around organizational structure, culture and human resource managementHiring profiles (technical vs social); internal governanceSmith et al. (2013); Battilana and Dorado (2010) 
BelongingIssues of organizational identity and legitimacy among diverse stakeholdersAligning expectations; internal cohesion vs subgroup formationSmith et al. (2013); Tracey and Phillips (2007) 
LearningTension between short-term financial outcomes and long-term social impact horizonsStrategic planning; continuous adaptation; scalability challengesSmith et al. (2013); Hoffman et al. (2012) 

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