Measurement model: Reliability and validity
| Construct | Item | Loading | Cronbach’s alpha | Average variance extracted | Composite reliability (CR) |
|---|---|---|---|---|---|
| Perceived ease of use (EU) | EU1 | 0.881 | 0.923 | 0.751 | 0.923 |
| EU2 | 0.892 | ||||
| EU3 | 0.861 | ||||
| EU4 | 0.830 | ||||
| Perceived usefulness (PU) | PU1 | 0.870 | 0.890 | 0.740 | 0.895 |
| PU2 | 0.913 | ||||
| PU3 | 0.793 | ||||
| Confirmation (CF) | CF1 | 0.904 | 0.922 | 0.804 | 0.925 |
| CF2 | 0.903 | ||||
| CF3 | 0.883 | ||||
| User satisfaction (ST) | ST1 | 0.846 | 0.886 | 0.722 | 0.886 |
| ST2 | 0.865 | ||||
| ST3 | 0.838 | ||||
| Perceived trust (PT) | PT1 | 0.802 | 0.892 | 0.685 | 0.897 |
| PT2 | 0.888 | ||||
| PT3 | 0.866 | ||||
| PT4 | 0.748 | ||||
| Continuous usage intentions (CI) | CI1 | 0.810 | 0.912 | 0.722 | 0.912 |
| CI2 | 0.857 | ||||
| CI3 | 0.859 | ||||
| CI4 | 0.871 | ||||
| Perceived value (PV) | PV1 | 0.829 | 0.898 | 0.752 | 0.901 |
| PV2 | 0.887 | ||||
| PV3 | 0.884 | ||||
| Social influence (SI) | SI1 | 0.858 | 0.922 | 0.799 | 0.922 |
| SI2 | 0.927 | ||||
| SI3 | 0.895 |
| Construct | Item | Loading | Cronbach’s alpha | Average variance extracted | Composite reliability ( |
|---|---|---|---|---|---|
| Perceived ease of use ( | EU1 | 0.881 | 0.923 | 0.751 | 0.923 |
| EU2 | 0.892 | ||||
| EU3 | 0.861 | ||||
| EU4 | 0.830 | ||||
| Perceived usefulness ( | PU1 | 0.870 | 0.890 | 0.740 | 0.895 |
| PU2 | 0.913 | ||||
| PU3 | 0.793 | ||||
| Confirmation ( | CF1 | 0.904 | 0.922 | 0.804 | 0.925 |
| CF2 | 0.903 | ||||
| CF3 | 0.883 | ||||
| User satisfaction ( | ST1 | 0.846 | 0.886 | 0.722 | 0.886 |
| ST2 | 0.865 | ||||
| ST3 | 0.838 | ||||
| Perceived trust ( | PT1 | 0.802 | 0.892 | 0.685 | 0.897 |
| PT2 | 0.888 | ||||
| PT3 | 0.866 | ||||
| PT4 | 0.748 | ||||
| Continuous usage intentions ( | CI1 | 0.810 | 0.912 | 0.722 | 0.912 |
| CI2 | 0.857 | ||||
| CI3 | 0.859 | ||||
| CI4 | 0.871 | ||||
| Perceived value ( | PV1 | 0.829 | 0.898 | 0.752 | 0.901 |
| PV2 | 0.887 | ||||
| PV3 | 0.884 | ||||
| Social influence ( | SI1 | 0.858 | 0.922 | 0.799 | 0.922 |
| SI2 | 0.927 | ||||
| SI3 | 0.895 |
Fit indices: Chi square/df = 2.50; SRMR = 0.043; GFI = 0.91; AGFI = 0.89; IFI = 0.97; NFI = 0.95; CFI = 0.97; RMSEA = 0.051
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