Table 1

Tech issues that impacted remote teaching beyond COVID-19 disrupt

Connectivity and exams
  1. Issue taking exams with Lockdown browser monitor from home

  2. Students are locked out of the final exam in the lockdown browser

  3. The student was kicked out of a new quiz and knockdown browser and lost 30 minutes

  4. Help to allow the use of iPads on all her lockdown-enabled exams

  5. Lockdown browser blocking file uploads for students

  6. Need help enabling the lockdown browser on a new quiz

  7. Need help creating a quiz from quiz banks and copying it to another course

  8. The quiz was automatically adding grades to the grade book

  9. Issues using annotations in speed grader

  10. Need help locating the speed grader in a new quiz

  11. The exam does not load questions for students

  12. Need help hiding quiz grades while grading essay questions

  13. The student took an exam, but Canvas did not record their responses

  14. Help to export classic quiz banks into new quiz item banks

  15. Help create a new quiz and make it draw from several item banks

  16. Help migrate classic test banks to new quiz item banks

  17. Looking for a faster way to convert classic quizzes into new quizzes

  18. Help create a blank quiz and enable the Lockdown browser on it

  19. Is it possible to share new quiz item banks with colleagues within Canvas, and how?

  20. How do I grade essay questions in new quizzes?

  21. The student took a quiz, and the grade did not transfer to the grade book, only a zero

  22. Want to learn how to migrate classic quizzes into new quizzes?

  23. Set up quizzes so they can only be accessed once relevant week content opens up

  24. Need help exporting banks in new quizzes and importing them

General content and other graded events
  1. Issues adding attachments in announcements

  2. Prepare instructions on how her students could access peer reviews

  3. Issues generating an E-Portfolio shared a link to submit to the professor

  4. Help create an assignment in Canvas to enter grades manually

  5. Students failing to access files uploaded in modules; Students receive an “unavailable” message

  6. Students are having issues uploading a video to a discussion post

  7. Help to create pages with outside links in Modules

  8. Assignment giving students a zero before being graded

  9. Want help creating a peer-reviewed assignment and assigning peers

  10. Four students were kicked out of an exam and needed the exam to reset for them

  11. How do I set up assignment group weights?

  12. Need help shifting certain graded events into different weighting groups

  13. Want help giving extra time for one student in 5 exams

  14. Help uploading a picture on the homepage

  15. Students were not able to access graded events that were well-published

  16. Cannot upload a video to a discussion post in my online class

  17. Students need help to see or post on a published discussion topic in their course Integrated applications

  18. Attendance application-graded events do not count toward the final grade

  19. A student needs help generating the submittable link for her E-portfolio assignment

  20. Students need help using Canvas Studio to make videos for class and submit them

  21. Student Studio-created videos are not submittable in Canvas

  22. Need help inserting a Zoom video link on a Canvas page

  23. How best do I use Studio videos for students to turn in Pp presentations to the rest of the class?

  24. I need to download the lockdown browser onto my computer, which will not let me

  25. Need help developing instructions for use by students to create Studio videos and be able to submit them as an assignment

  26. YouTube links on pages not showing the title of the video

  27. Turnitin score generates the message “assignment submitted in an expired course.”

  28. The student watched an entire video on a Canvas Studio assignment, but their grade did not post

  29. Issues creating and operationalizing a JB Learning Courseware link in a new course module

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