Table 2. Examples of open coding... | Emerald Publishing

Table 2.

Examples of open coding categorization

Category	Concept	Representative quote from interview
Technology use barriers	Smartphone usage barriers	“I don’t know how to operate a smartphone. I can make calls and watch videos, but using maps or booking tickets is beyond me”
Privacy risk	Personal information leakage	“It need real-name authentication. I worry about my personal information getting leaked”
Social support	Emotional support	“Patience is key when teaching older adults. Some hesitate to ask questions, afraid of being a bother, which slows their learning”
Physical travel constraints	Age-related mobility limitation	“At this age, I don’t travel far anymore, it’s too exhausting”

Category	Concept	Representative quote from interview
Technology use barriers	Smartphone usage barriers	“I don’t know how to operate a smartphone. I can make calls and watch videos, but using maps or booking tickets is beyond me”
Privacy risk	Personal information leakage	“It need real-name authentication. I worry about my personal information getting leaked”
Social support	Emotional support	“Patience is key when teaching older adults. Some hesitate to ask questions, afraid of being a bother, which slows their learning”
Physical travel constraints	Age-related mobility limitation	“At this age, I don’t travel far anymore, it’s too exhausting”