Table 2

Illustrative examples of personal AI-agents

#ExampleRelevance to personal AI-agents for CXVSource(s)
1EU Artificial Intelligence Act (2024) A definition of AI systems adopted by EU regulations and an illustration of regulatory standards to govern personal AI-agents. By influencing and following these regulatory frameworks, the design attribute of “does not exploit vulnerability” can be potentially implementedhttps://artificialintelligenceact.eu/the-act/
2Project VRMAn illustration of how inversion of control can be achieved by shifting the control of relationship from the service providers to consumers, especially for those experiencing vulnerabilityhttps://projectvrm.org/
3Algorithmic Trading (IG)An illustration where delegated authority can be managed, maintained and controlled by consumers to where AI-agents perform automated trading on behalf of consumershttps://www.ig.com/uk/trading-platforms/algorithmic-trading
4NeuralinkAn illustration of inversion of control in a personal AI-agent that can adapt to the brain function of a consumer to influence the perceived control in favor of the consumer experiencing visual vulnerabilities to more effectively interactions with digital service providers through computers. At the time of authoring, the project goal of the Neuralink implant's wireless brain-computer interface (BCI) design is to “restore autonomy to people with paralysis”https://greekreporter.com/2024/09/22/elon-musk-neuralink-blindsight-approved-breakthrough-device-fda/
https://neuralink.com/updates/a-year-of-telepathy/
5Kwaai.aiA reference implementation of the Project VRM (above) on how inversion of control can be provided as a service by AI vendors in the markethttps://www.kwaai.ai
6A2A Protocol (Agent to Agent protocol)An illustration of protocols that promote interoperability standards. Personal AI-agents can adopt such standards to enhance interoperabilityhttps://a2a-protocol.org/latest
7Model Context ProtocolAn illustration of how personal AI-agents can interact with service systems that may or may not offer an AI-agent interface. This example allows personal AI-agents to be more adaptable to vulnerability as well as interoperable to access external systems and processeshttps://modelcontextprotocol.io/docs/getting-started/intro
8Open BankingAn illustration of a reference implementation of interoperability standards set out by open banking. Consumers experiencing vulnerability have access to payment, transactions and banking information from multiple sources as well as seamlessly port from one provider to the otherhttps://www.openbanking.org.uk/
9Siri computer applicationAn illustration of a natural language interface that can orchestrate several services that are available on Apple devices such as map navigation, listening to music, notifications or plain conversations as a companionhttps://www.britannica.com/technology/natural-language-processing-computer-science
10Proton VPN “Privacy policy”A simple illustration of the protective sentinel role implemented by a VPN provider in seamlessly securing connections from consumers experiencing vulnerability to provide control to consumers on what behaviors can be screened and monitoredhttps://proton.me/legal/privacy
11Create Agent To Track Personal Finances with GPT-4 via Telegram and Google Sheets |N8n Workflow TemplateA simple illustration of an “autonomous ally” that can be self-created. At the time of authoring this paper, several large language model providers, such as open AI's Agent kit are working on simplifying consumers to create AI-agentshttps://n8n.io/workflows/3932-track-personal-finances-with-gpt-4-via-telegram-and-google-sheets
https://openai.com/index/introducing-agentkit/
12Flow Neuroscience HeadsetAn illustration of adaptation to vulnerability in a Reliable intermediary role. The headset is an example of early manifestations of the future of embodied AI. Patients suffering from depression can be supported by a neutral and non-invasive intermediary in the form of a physical headsethttps://news.sky.com/story/electric-headset-for-treating-depression-trialled-by-nhs-12884293
13UK Digital Identity and Attributes Trust Framework
Recommendation of the Council on Artificial Intelligence
Illustrations of identity, trust and AI standards that policy makers can devise to support service providers as well as consumers experiencing vulnerability. Personal AI-agents can adhere to these standards by to implement “delegated authority” as a design attributehttps://www.gov.uk/government/collections/uk-digital-identity-and-attributes-trust-framework
https://legalinstruments.oecd.org/en/instruments/OECD-LEGAL-0449
14Digital public infrastructure (DPI) United Nations Development Programme, Digital, AI and Innovation HubAn illustration of how governments can setup the digital infrastructure for AI-agents to promote innovation and the personal AI-agent design attributes can be adopted by AI-agents that are implemented on such an infrastructurehtttps://www.undp.org/digital/digital-public-infrastructure
15W3C Linked Web Storage Working Group Charter (Solid)An illustration of interoperability protocols and standards that promote both interoperability and inversion of controlhttps://www.w3.org/2024/09/linked-web-storage-wg-charter.html
16ISO standard for “Consumer vulnerability — requirements and guidelines for the design and delivery of inclusive service”An illustration of standards the can be adopted by personal AI-agents, service providers and policy makers in understanding vulnerability requirements and needshttps://www.iso.org/standard/73261.html
Source(s): Authors' own work

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