Table 3

Mediation effect of brand experience

PathDirect effectIndirect effectTotal effect
Perceived interactivity → brand experience0.470*** (0.365, 0.571) 0.470*** (0.365, 0.571)
Brand experience → parasocial relationships0.562*** (0.468, 0.646) 0.562*** (0.468, 0.646)
Perceived interactivity → brand experience → parasocial relationships0.267*** (0.148, 0.377)0.264*** (0.198, 0.336)0.531*** (0.402, 0.645)

Note(s): ***p < 0.001. Values in parentheses indicate 95% bias-corrected confidence intervals (CIs) based on bootstrapping

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