Table 2

Product/service contexts and game elements

ContextProduct/serviceGame elements
Achievement-related (n = 76)Social-related (n = 39)Immersion-related (n = 21)Miscellaneous (n = 36)Not specified (n = 32)
Banking and financial services 
 Bank service  
 Green financial product     
 Mobile payment service 
Food services (e.g. restaurants, cafes) 
 Coffee     
 Food and drink     
Media and entertainment 
 AR-based game filter    
 Esports live streaming    
 Football game    
 Online community (electronic device)   
 Premium service (Football fans club)   
 Social live streaming service    
 User-generated content platform     
Retail 
 Apparel  
 Book  
 Car    
 Chain store     
 E-commerce live streaming   
 E-commerce platform (variety of products) 15 11 
 Electronic device/component   
 Fashion product    
 Furniture   
 Green consumption (green product/service)   
 Grocery food   
 Sports product     
 Virtual product (metaverse)     
Transportation 
 Bicycle navigation service     
 Sharing bike service     
 Transportation services (e.g. taxis, public transportations)    
Travel and tourism 
 Green consumption (tourism)   
 Hotel     
 Tourist service 
Well-being and health 
 Mental health service     
 Professional health service     
 Virtual coaching and training plans 
Miscellaneous 
 AI agent    
 Education   
 Government service     
 On-demand service     
Not specified 
ContextProduct/serviceGame elements
Achievement-related (n = 76)Social-related (n = 39)Immersion-related (n = 21)Miscellaneous (n = 36)Not specified (n = 32)
Banking and financial services 
 Bank service  
 Green financial product     
 Mobile payment service 
Food services (e.g. restaurants, cafes) 
 Coffee     
 Food and drink     
Media and entertainment 
 AR-based game filter    
 Esports live streaming    
 Football game    
 Online community (electronic device)   
 Premium service (Football fans club)   
 Social live streaming service    
 User-generated content platform     
Retail 
 Apparel  
 Book  
 Car    
 Chain store     
 E-commerce live streaming   
 E-commerce platform (variety of products) 15 11 
 Electronic device/component   
 Fashion product    
 Furniture   
 Green consumption (green product/service)   
 Grocery food   
 Sports product     
 Virtual product (metaverse)     
Transportation 
 Bicycle navigation service     
 Sharing bike service     
 Transportation services (e.g. taxis, public transportations)    
Travel and tourism 
 Green consumption (tourism)   
 Hotel     
 Tourist service 
Well-being and health 
 Mental health service     
 Professional health service     
 Virtual coaching and training plans 
Miscellaneous 
 AI agent    
 Education   
 Government service     
 On-demand service     
Not specified 
Source(s): Authors’ own work

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