Table 3

Performance improvements realized in case 1 and 2, at T2, T3, and T4

ScopeCase 1Case 2
Between departmentsPatient throughput time (from patient admission to discharge)−23%Costs across nursing wards−10%
Productivity across nursing wards+16%Bed occupancy rate across nursing wards+13%
Surgical volume (nr. of surgeries)+28%Patient satisfaction (outpatient department)+40%
Saved hours related to unnecessary patient movement before surgery3,200Waiting time, per patient, for surgery−30%
Door movement during surgery (to reduce hospital acquired infections)−78%Nurse satisfaction+13%
Medication error rate−99%Errors in providing sterilization equipment to operating wards−12%
Hospital-widePatients who perceived pain after surgery−72%  

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