Table 2. Summary of root causes and... | Emerald Publishing

Table 2.

Summary of root causes and corresponding solutions for CI and innovation integration

Root cause	Subcategory	Description	Proposed solutions
Institutional culture and change management	Organisational resistance to change	Cultural inertia, fear of failure and resistance to new methodologies prevent integration	Promote a transparent CI and innovation integration culture Strengthen change management practices
	Lack of performance measurements, communication and feedback loops	Limited tracking of benefits post-implementation; lessons are not captured. Insufficient benefit communication	Communicate benefits clearly Track benefits post-implementation Maintain a lessons learned/project library
	Resource allocation and competing priorities	The lack of dedicated time and correct resource allocation for innovation	Prioritize integration in strategic plans Allocate dedicated time for innovation due to complexity Secure executive sponsorship and buy-in
Insufficient communication and collaboration	Internal	CI and innovation teams often operate in isolation, resulting in duplicated project efforts and inefficiencies	Create centralized cross-functional project teams with regular collaboration forums Enhance visibility of ongoing initiatives through a central project library
	External	Insufficient collaboration with external companies for project solutions and customer engagements	Increase customer engagement throughout the project lifecycle Enhance external collaboration to facilitate the addition of project solutions to the company’s project library
Integration knowledge gap	Lack of methodology knowledge	Employees are unfamiliar with innovation methodologies and unclear about how to integrate with CI	Develop an integrated CI and innovation learning program. This can only be done after the integrated framework has been developed Provide organisation-wide CI awareness and basic problem-solving training Offer targeted innovation training
	Absence of a clear integration framework	No structured framework exists to guide the integrated application of CI and innovation thinking	Develop an integrated CI and innovation methodology framework Use a phased implementation approach

Root cause	Subcategory	Description	Proposed solutions
Institutional culture and change management	Organisational resistance to change	Cultural inertia, fear of failure and resistance to new methodologies prevent integration	Promote a transparent CI and innovation integration culture Strengthen change management practices
	Lack of performance measurements, communication and feedback loops	Limited tracking of benefits post-implementation; lessons are not captured. Insufficient benefit communication	Communicate benefits clearly Track benefits post-implementation Maintain a lessons learned/project library
	Resource allocation and competing priorities	The lack of dedicated time and correct resource allocation for innovation	Prioritize integration in strategic plans Allocate dedicated time for innovation due to complexity Secure executive sponsorship and buy-in
Insufficient communication and collaboration	Internal	CI and innovation teams often operate in isolation, resulting in duplicated project efforts and inefficiencies	Create centralized cross-functional project teams with regular collaboration forums Enhance visibility of ongoing initiatives through a central project library
	External	Insufficient collaboration with external companies for project solutions and customer engagements	Increase customer engagement throughout the project lifecycle Enhance external collaboration to facilitate the addition of project solutions to the company’s project library
Integration knowledge gap	Lack of methodology knowledge	Employees are unfamiliar with innovation methodologies and unclear about how to integrate with CI	Develop an integrated CI and innovation learning program. This can only be done after the integrated framework has been developed Provide organisation-wide CI awareness and basic problem-solving training Offer targeted innovation training
	Absence of a clear integration framework	No structured framework exists to guide the integrated application of CI and innovation thinking	Develop an integrated CI and innovation methodology framework Use a phased implementation approach