Table 3

Data structure

First order conceptsSecond-order themesAggregate dimensions
  • -Better patient outcomes and improved healthcare performance

  • -Reduced anxiety for patient

  • -It furthers patient care and regrettably increases profit

  • -Enabling patient recovery rates and overall healthcare management

  • -Patient support is better

  • -It fosters a more patient-centric healthcare system

Enhance diagnostics
Patient-centric healthcare system
Patient support is better
Further patient care
Better patient outcomes and experience
  • -It will provide much-needed standardization

  • -Consistency in information provided to patients

  • -Postoperative care will be standardized based on the latest research and guidance

  • -Unbiased support and consistency in outcomes

Consistency in information
Standardization
Use of latest research
Accuracy and less subjectivity
Standardization
  • -It could also be accessible, having something online/on the phone, such as e-consent

  • -Facilitate remote monitoring and telemedicine

  • -It is less personal and interactive; however, it's efficient

Remote monitoring and telemedicine
Accessibility
Accessibility
  • -It could reduce staffing, decrease wait time and lower costs

  • -AI provided to offset the shortfall of nurses and doctors

  • -A way to get around poor recruitment and retention

  • -Money-saving and time-saving

Money and time savings
It could reduce staffing
A way to get around poor recruitment and retention
Cost-savings
  • -It can streamline patient information care

  • -AI optimizes workflow while keeping fair and balanced

  • -Optimize healthcare operations

  • -It improves efficiency, accuracy and accessibility

  • -It delivers them faster and possibly with some accuracy/less subjectivity

  • -Waiting lists have come down in mental health due to AI completing referrals/screening checks

  • -Streamlined administrative processes

  • -It will make tasks quicker and easier to do

  • -AI is revolutionizing healthcare operations by automating tasks, enhancing diagnostics, enabling remote care, optimizing resource allocation and accelerating drug discovery

  • -Delivering focused on objective processes

  • -It's addressing operational challenges

Optimizes workflow
Streamlined administrative processes
Make tasks quicker and easier to do
Automation and efficiency
  • -Improved diagnostic tools

  • -Treatments and antibiotic choices will be based on the latest research

  • -Products may be cheaper

  • -It's driving medical innovation

  • -It can support clinical as well as research initiatives

Improved diagnostic tools
Driving medical innovation
Accelerating drug discovery
Supporting clinical and research initiatives
Innovation and discoveries
  • -Information consent is absolutely necessary

  • -Mishandling of personal information (PI) is a big problem and concern right now

  • -Data breaches

  • -Data protection and privacy

  • -It's at the risk of being accessed by other people

  • -I feel privacy is a big ethical consideration as confidentiality of patient data should be ensured

  • -Safety

  • -Security

Data breachesData issues
  • -Mitigating biases in algorithms

Biases in algorithmsBias issues
  • -Navigating liability issues is critical

  • -I don't think they will change much

  • -I think it has the possibility to increase efficiency, but it is not having huge outcomes on performance as of right now

Liability issuesLiability issues
  • -It would need to have a failsafe built in to ensure that it works 100%

  • -Addressing biases ensures fair access to healthcare for all

  • -AI should still comply with laws and regulations

  • -Transparency and accountability build trust in AI

  • -AI needs to become more sophisticated if the public is to trust the information provided by it

Need to have a failsafe built in
Address biases
Comply with regulations
Continuous assessment, modification and compliance with regulations
  • -Ongoing education and training of healthcare professionals are vital in the adoption of AI in healthcare

  • -Education on ethical considerations

Ongoing education and trainingContinuous education and training
  • -Doctors should always be the ones making the final decisions

  • -Colleagues have less autonomy since machines are telling us what to do and when to do it

  • -In the future, people will be in the hands of automated services; however, this could result in misdiagnoses and inaccurate assessment

Final decisions should be made by the doctorsHuman expertise integration
Source(s): Authors’ own work

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