Table 1

Overview of emergent dynamics across key domains in BO

TopicMultilevel originProcess orientationTemporal sensitivityExemplary references
Inventory management (newsvendor problem)Inputs contributed by different functions (e.g. sales, procurement, finance, logistics) collectively shape the informational base on which inventory decisions are madeThe informational base is built through repeated cross-functional exchanges in which actors disclose, interpret, and integrate their respective inputsAcross successive planning cycles, stable patterns of disclosure and coordination emerge, gradually shaping the recurring informational landscape in which inventory decisions are madeSchweitzer and Cachon (2000), Gavirneni and Xia (2009), Oh et al. (2024) 
Forecasting and forecast consensus in S&OPIndividual forecasts align through negotiation to yield team-level consensus plansConsensus emerges through interactive negotiation and reconciliation of forecast inputsConsensus formation progresses over multiple planning cycles, involving repeated exchanges and continual refinement of perspectivesOliva and Watson (2011), Tuomikangas and Kaipia (2014), Stentoft et al. (2021) 
Project managementDecisions made by individuals (e.g. task sequencing, risk tolerance, role boundaries) shape how teams coordinate and deliver project outcomesCoordination forms through continuous engagement, integration of diverse perspectives, and mutual adjustment among project stakeholdersCoordination matures over the project duration, shaped by emergent challenges and critical decision points where significant choices are madeBendoly and Swink (2007), Schoenner et al. (2017), Flyvbjerg (2021) 
Buyer-supplier relationshipsBehaviors and perceptions of boundary-spanning actors (e.g. buyers, technical contacts) influence alignment and trust formation at the inter-organizational relationship levelTrust unfolds through ongoing communication, reciprocal adaptation, and the reconciliation of expectations across organizational boundariesRelational dynamics consolidate gradually with accumulated interactions affecting how trust develops and how roles, responsibilities, and expectations are interpreted and adjusted over timeÖzer et al. (2018),
Elmaghraby and Katok (2019), Goudarzi et al. (2023) 
Productivity improvementIndividual problem-solving and improvement behaviors interact to give rise to team-level improvement capabilitiesImprovement capabilities develop through peer interaction, shared use of tools, and alignment around operational issuesImprovement capabilities stabilize over time through repeated practice and mutual adjustmentBandiera et al. (2013), Furlan et al. (2019), Galeazzo et al. (2024) 
Product recallIndividual assessments of product-related anomalies (e.g. defects, complaints, safety signals) shape how recall issues are understood at the cross-functional levelInterpretations of anomaly signals are refined through iterative exchanges among actors from different areas (e.g. quality, operations, legal), as they confront divergent assessments and negotiate how the issue should be understoodAs successive rounds of evaluation unfold, interaction patterns among involved functions gradually consolidate, shaping how anomaly signals are interpreted collectively and how differing risk perceptions converge toward a shared understanding of the issueBall et al. (2018), Mukherjee and Sinha (2018), Wowak et al. (2022) 
New product developmentInteractions among members with different attitudes (e.g. risk perception, autonomy) determine how they contribute to innovation processes, ultimately influencing team performance and the success of product development initiativesInnovation unfolds through ongoing negotiation, knowledge exchange, and coordination among diverse stakeholders managing uncertainty and competing prioritiesThe new product development process evolves over time, influenced by arising uncertainties and cumulative learning from iterative cyclesvanBurg and vanOorschot (2013), Chen et al. (2015), Trott et al. (2024) 
Load management and capacity utilizationIndividual perceptions of workload and operational pressure (e.g. occupancy, accumulation, urgency cues) shape pacing and coordination behaviors among workers, giving rise to effective capacity availability at the unit levelEffective capacity availability emerges through interaction among workers, as individual pacing adjustments, coordination choices, and mutual responses to others' behavior combine at the unit levelAcross successive work cycles, repeated interaction and mutual adjustment among workers gradually shape shared expectations about pacing and coordination, stabilizing how effective capacity is enactedKc and Terwiesch (2009), Batt and Terwiesch (2017), Cantor and Jin (2019) 
Source(s): Authors' own elaboration

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