Research agenda: streams, propositions, and methodological requirements
| Stream | Research question | Propositions | Methodological approach |
|---|---|---|---|
| 1. Paradox dynamics and moderators | Under what conditions does the autonomy–ambiguity paradox resolve in favor of augmentation versus overwhelm? | P1a: Organizations automating legacy tasks before expanding AI-generated scenario volume demonstrate lower planner cognitive load than those expanding scenarios first | Longitudinal designs tracking organizations through the GenAI implementation phases (with cognitive load and role clarity as mediating variables) |
| P1b: The productivity J-curve duration correlates inversely with clarity of human–AI decision rights | |||
| P1c: Organizations implementing GenAI scenario generation without concurrent legacy task automation exhibit higher planner turnover intention than those implementing both simultaneously | |||
| Under what conditions does GenAI support adaptive responses to genuinely unknowable uncertainty versus predictive responses to quantifiable variation? | P1d: GenAI adoption enables simultaneous deployment of predictive, proactive, reactive, and adaptive uncertainty regulation strategies; augmentation outcomes depend on matching the AI system design to the type of uncertainty faced by planners | Comparative case studies across uncertainty contexts Experimental designs manipulating uncertainty type and AI system configuration | |
| 2. Intervention effectiveness | Which cognitive load mitigation strategies produce measurable improvements in planner performance and well-being? | P2a: Scenario-filtering heuristics reduce decision time without degrading decision quality when filtering criteria are co-developed with planners | Experimental and quasi-experimental designs isolating intervention effects and maturity model (Figure 3) as a staging framework for matched comparisons |
| P2b: AI-generated narrative explanations reduce cognitive load more effectively than numerical confidence intervals alone | |||
| P2c: Targeted interventions addressing specific transition paradoxes outperform generic change-management approaches | |||
| 3. Longitudinal outcomes | How does GenAI adoption affect planner decision quality, well-being, and retention over 12–36-month horizons? | P3a: Planners in augmentation configurations report higher job satisfaction and lower turnover intention than those in overwhelm configurations, controlling for workload | Outcome metrics appropriate to SCP contexts (forecast accuracy, exception resolution time, inventory performance), excluding self-reported effectiveness |
| P3b: Forecast accuracy and exception resolution time exhibit J-curve patterns with inflection points that are contingent on organizational support mechanisms |
| Stream | Research question | Propositions | Methodological approach |
|---|---|---|---|
| 1. Paradox dynamics and moderators | Under what conditions does the autonomy–ambiguity paradox resolve in favor of augmentation versus overwhelm? | P1a: Organizations automating legacy tasks before expanding AI-generated scenario volume demonstrate lower planner cognitive load than those expanding scenarios first | |
| P1b: The productivity J-curve duration correlates inversely with clarity of human–AI decision rights | |||
| P1c: Organizations implementing GenAI scenario generation without concurrent legacy task automation exhibit higher planner turnover intention than those implementing both simultaneously | |||
| Under what conditions does GenAI support adaptive responses to genuinely unknowable uncertainty versus predictive responses to quantifiable variation? | P1d: GenAI adoption enables simultaneous deployment of predictive, proactive, reactive, and adaptive uncertainty regulation strategies; augmentation outcomes depend on matching the AI system design to the type of uncertainty faced by planners | ||
| 2. Intervention effectiveness | Which cognitive load mitigation strategies produce measurable improvements in planner performance and well-being? | P2a: Scenario-filtering heuristics reduce decision time without degrading decision quality when filtering criteria are co-developed with planners | |
| P2b: AI-generated narrative explanations reduce cognitive load more effectively than numerical confidence intervals alone | |||
| P2c: Targeted interventions addressing specific transition paradoxes outperform generic change-management approaches | |||
| 3. Longitudinal outcomes | How does GenAI adoption affect planner decision quality, well-being, and retention over 12–36-month horizons? | P3a: Planners in augmentation configurations report higher job satisfaction and lower turnover intention than those in overwhelm configurations, controlling for workload | |
| P3b: Forecast accuracy and exception resolution time exhibit J-curve patterns with inflection points that are contingent on organizational support mechanisms |