Beta tester feedback on the OPV tool and the output report
| Category | Representative quotes from respondents |
|---|---|
| Navigation, User Interface and Functionality | “I found that if I wanted to go back and edit a section, it was tedious having to start from the beginning again. Is there a way to add a progress section so the user can click on the area they want to update?” (Beta tester 1) |
| “Put progress metre into section headings so they know where they are” (Beta tester 2) | |
| “At one point, I wanted to back a page and hit the back button, and it took me right back to the start of the form. It remembered all my answers, but I had to scroll down each page and hit next until I was back to page −13” (Beta tester 12) | |
| “Google Forms not so nice v. Type-form. Can we make it incorporate more video or graphics to make it more engaging? (Beta tester 6) | |
| “Is there a way to make it more gratifying to them as they complete it – e.g. a progress meter. feedback on what they have written?” (Beta tester 6) | |
| Time and Effort Required | “Set expectations of 20–25 min not 15 min” (Beta tester 6) |
| “Took me closer to 25 min and I skimmed through a lot of the text. For someone reading all the intro text for each section–I would think it could easily take 30–40 min (Beta tester 12) | |
| “It did take me about 40 min to an hour to do as I tried to give each question time and consideration” (Beta tester 15) | |
| Relevance and Question Design | “Section 2a could be re-ordered so market research comes ahead of strategy and tactics” (Beta tester 4) |
| “Some of the questions felt like they didn't relate to our business and were maybe directed a bit more at bigger business … one of the questions was about career trajectory, and to be honest, we don't really have that here” (Beta tester 15) | |
| “Create Strategy question intro statements” (Beta tester 2) | |
| “Can we add some evidence and or case studies to the question descriptors? E.g. Pop up on why a factor is important/relevant or one-liners or 30–12 s videos? E.g. 75% of high-performing businesses have a Strategic Plan” (Beta tester 6) | |
| Design and Experience Suggestions | “Smarten up the template so it feels even more professional” (Beta tester 2) |
| “Insert a quotable quote at the start of each Section so they have a change of gears” (Beta tester 2) | |
| “Reduce locations to 5 + Other” (Beta tester 2) | |
| “Reduce Pages to 8 if possible, Fix random typos” (Beta tester 2) | |
| “The email uses American spelling, e.g. apologize” (Beta tester 1) | |
| Engagement and Customisation Potential | “I think making people take bite sized approach 6 OPV elements will help leaders focus on better outcomes” (Beta tester 4) |
| “Can we provide feedback progressively?” (Beta tester 6) | |
| “Tool helps business owners consolidate their own ideas about how their business running and presents all of their thoughts on this in one single document” (Beta tester 9) | |
| “To answer your question, can I get context on how is it introduced to the user? For example, personal training and intro like we had in the CEO Masterclass?” (Beta tester 7) | |
| “Thought the Form gave me lots to think about” (Beta tester 13) | |
| “I suspect that I am not the best person in our company now to fill it out” (Beta tester 14) | |
| “I would say it could be tweaked just a little, but not sure how with it not in front of me” (Beta tester 15) |
| Category | Representative quotes from respondents |
|---|---|
| Navigation, User Interface and Functionality | “I found that if I wanted to go back and edit a section, it was tedious having to start from the beginning again. Is there a way to add a progress section so the user can click on the area they want to update?” (Beta tester 1) |
| “Put progress metre into section headings so they know where they are” (Beta tester 2) | |
| “At one point, I wanted to back a page and hit the back button, and it took me right back to the start of the form. It remembered all my answers, but I had to scroll down each page and hit next until I was back to page −13” (Beta tester 12) | |
| “Google Forms not so nice v. Type-form. Can we make it incorporate more video or graphics to make it more engaging? (Beta tester 6) | |
| “Is there a way to make it more gratifying to them as they complete it – e.g. a progress meter. feedback on what they have written?” (Beta tester 6) | |
| Time and Effort Required | “Set expectations of 20–25 min not 15 min” (Beta tester 6) |
| “Took me closer to 25 min and I skimmed through a lot of the text. For someone reading all the intro text for each section–I would think it could easily take 30–40 min (Beta tester 12) | |
| “It did take me about 40 min to an hour to do as I tried to give each question time and consideration” (Beta tester 15) | |
| Relevance and Question Design | “ |
| “Some of the questions felt like they didn't relate to our business and were maybe directed a bit more at bigger business … one of the questions was about career trajectory, and to be honest, we don't really have that here” (Beta tester 15) | |
| “Create Strategy question intro statements” (Beta tester 2) | |
| “Can we add some evidence and or case studies to the question descriptors? E.g. Pop up on why a factor is important/relevant or one-liners or 30–12 s videos? E.g. 75% of high-performing businesses have a Strategic Plan” (Beta tester 6) | |
| Design and Experience Suggestions | “Smarten up the template so it feels even more professional” (Beta tester 2) |
| “Insert a quotable quote at the start of each Section so they have a change of gears” (Beta tester 2) | |
| “Reduce locations to 5 + Other” (Beta tester 2) | |
| “Reduce Pages to 8 if possible, Fix random typos” (Beta tester 2) | |
| “The email uses American spelling, e.g. apologize” (Beta tester 1) | |
| Engagement and Customisation Potential | “I think making people take bite sized approach 6 |
| “Can we provide feedback progressively?” (Beta tester 6) | |
| “Tool helps business owners consolidate their own ideas about how their business running and presents all of their thoughts on this in one single document” (Beta tester 9) | |
| “To answer your question, can I get context on how is it introduced to the user? For example, personal training and intro like we had in the | |
| “Thought the Form gave me lots to think about” (Beta tester 13) | |
| “I suspect that I am not the best person in our company now to fill it out” (Beta tester 14) | |
| “I would say it could be tweaked just a little, but not sure how with it not in front of me” (Beta tester 15) |
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