Table 2

Sources of historical evidence

Type of sourceExamples of documents and materialsAnalytical contribution
Corporate Reports and DisclosuresSamsung business reports; investor briefings; stock-exchange filings during the recallAnchored firm self-disclosure on the incident, responses, and post-issue safety rhetoric
Official CommunicationsPress releases and recall pages; “Our Safety Promise”; Seoul press-conference transcript (Jan 23, 2017)Reconstructed Samsung's public narrative, timing of admissions, and framing of corrective measures
Media CoverageBBC, Reuters, The Verge, Time, Forbes, DigitalTrends coverage across Aug 2016–Jan 2017Provided contemporaneous reporting, external interpretation of risk, and triangulation of corporate statements
Industry and Technical AnalysesStatista market/shipments series; GSM Arena device specifications; published expert interviews with battery scientists (e.g. MIT)Contextualized sales impact; clarified device architecture; explained battery-fault mechanisms for causal plausibility
Social Media and Online CommunitiesYouTube incident videos referenced in early coverage; forum threads and consumer posts (e.g. XDA)Surfaced user-level evidence and sentiment signals that amplified salience of the hazard
Academic LiteratureAcademic work on error management, error response, and rhetorical history used to inform coding and interpretationLinked the Samsung episode to established constructs and guided the process view of detection–communication–control
Published Interviews and Practitioner CommentaryInterviews with Samsung executives and external experts as reported by major outlets (e.g. Forbes, The Guardian, Time)Offered insider perspectives via public sources; treated as secondary materials for triangulation
Source(s): Author's own elaboration

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