Reliability of constructs
| Scales | Variables | Factor load | Cronbach's alpha | Composite reliability | Univariate normality | ||
|---|---|---|---|---|---|---|---|
| Skew | Kurtosis | ||||||
| Business city image | Cognitive experience | Coe1 | 0.811 | 0.85 | 0.92 | −1.15 | 0.488 |
| Coe2 | 0.722 | −1.227 | 1.409 | ||||
| Coe3 | 0.725 | −1.358 | 1.846 | ||||
| Coe4 | 0.800 | −1.337 | 1.596 | ||||
| Emotional experience | Ee1 | 0.915 | 0.89 | 0.90 | −1.278 | 1.728 | |
| Ee2 | 0.893 | −0.716 | 0.055 | ||||
| Ee3 | 0.825 | −0.717 | −0.006 | ||||
| Ee4 | 0.695 | −0.884 | 0.513 | ||||
| Functional experience | Fue1 | 0.88 | 0.88 | 0.90 | −1.095 | 1.188 | |
| Fue2 | 0.95 | −1.158 | 0.954 | ||||
| Fue3 | 0.78 | −1.197 | 1.045 | ||||
| Hedonic experience | Hee1 | 0.874 | 0.92 | 0.93 | −1.04 | 1.065 | |
| Hee2 | 0.824 | −1.12 | 1.555 | ||||
| Hee3 | 0.874 | −1.067 | 1.279 | ||||
| Hee4 | 0.865 | −1.169 | 1.645 | ||||
| Hee5 | 0.864 | −1.095 | 1.202 | ||||
| Symbolic experience | Sye1 | 0.863 | 0.93 | 0.93 | −0.884 | 0.047 | |
| Sye2 | 0.932 | −1.079 | 0.615 | ||||
| Sye3 | 0.921 | −1.142 | 0.731 | ||||
| Sye4 | 0.785 | −1.178 | 0.795 | ||||
| Sye5 | 0.794 | −1.262 | 1.206 | ||||
| Trustworthy city | Trc1 | 0.835 | 0.98 | 0.99 | −0.902 | −0.022 | |
| Trc2 | 0.873 | −0.945 | 0.022 | ||||
| Trc3 | 0.916 | −0.899 | −0.205 | ||||
| Trc4 | 0.916 | −0.928 | −0.179 | ||||
| Trc5 | 0.933 | −0.946 | −0.108 | ||||
| Trc6 | 0.931 | −0.862 | −0.296 | ||||
| Trc7 | 0.907 | −0.902 | −0.058 | ||||
| Trc8 | 0.847 | −0.951 | 0.288 | ||||
| Trc9 | 0.804 | −1.034 | 0.684 | ||||
| Trc10 | 0.775 | −1.027 | 0.676 | ||||
| Trc11 | 0.867 | −1.057 | 0.426 | ||||
| Trc12 | 0.915 | −0.973 | −0.299 | ||||
| Business executive satisfaction | Bes1 | 0.926 | 0.96 | 0.96 | −1.086 | 0.161 | |
| Bes2 | 0.913 | −1.232 | 0.847 | ||||
| Bes3 | 0.866 | −1.238 | 1.034 | ||||
| Bes4 | 0.885 | −1.166 | 0.835 | ||||
| Bes5 | 0.925 | −1.15 | 0.498 | ||||
| Scales | Variables | Factor load | Cronbach's alpha | Composite reliability | Univariate normality | ||
|---|---|---|---|---|---|---|---|
| Skew | Kurtosis | ||||||
| Business city image | Cognitive experience | Coe1 | 0.811 | 0.85 | 0.92 | −1.15 | 0.488 |
| Coe2 | 0.722 | −1.227 | 1.409 | ||||
| Coe3 | 0.725 | −1.358 | 1.846 | ||||
| Coe4 | 0.800 | −1.337 | 1.596 | ||||
| Emotional experience | Ee1 | 0.915 | 0.89 | 0.90 | −1.278 | 1.728 | |
| Ee2 | 0.893 | −0.716 | 0.055 | ||||
| Ee3 | 0.825 | −0.717 | −0.006 | ||||
| Ee4 | 0.695 | −0.884 | 0.513 | ||||
| Functional experience | Fue1 | 0.88 | 0.88 | 0.90 | −1.095 | 1.188 | |
| Fue2 | 0.95 | −1.158 | 0.954 | ||||
| Fue3 | 0.78 | −1.197 | 1.045 | ||||
| Hedonic experience | Hee1 | 0.874 | 0.92 | 0.93 | −1.04 | 1.065 | |
| Hee2 | 0.824 | −1.12 | 1.555 | ||||
| Hee3 | 0.874 | −1.067 | 1.279 | ||||
| Hee4 | 0.865 | −1.169 | 1.645 | ||||
| Hee5 | 0.864 | −1.095 | 1.202 | ||||
| Symbolic experience | Sye1 | 0.863 | 0.93 | 0.93 | −0.884 | 0.047 | |
| Sye2 | 0.932 | −1.079 | 0.615 | ||||
| Sye3 | 0.921 | −1.142 | 0.731 | ||||
| Sye4 | 0.785 | −1.178 | 0.795 | ||||
| Sye5 | 0.794 | −1.262 | 1.206 | ||||
| Trustworthy city | Trc1 | 0.835 | 0.98 | 0.99 | −0.902 | −0.022 | |
| Trc2 | 0.873 | −0.945 | 0.022 | ||||
| Trc3 | 0.916 | −0.899 | −0.205 | ||||
| Trc4 | 0.916 | −0.928 | −0.179 | ||||
| Trc5 | 0.933 | −0.946 | −0.108 | ||||
| Trc6 | 0.931 | −0.862 | −0.296 | ||||
| Trc7 | 0.907 | −0.902 | −0.058 | ||||
| Trc8 | 0.847 | −0.951 | 0.288 | ||||
| Trc9 | 0.804 | −1.034 | 0.684 | ||||
| Trc10 | 0.775 | −1.027 | 0.676 | ||||
| Trc11 | 0.867 | −1.057 | 0.426 | ||||
| Trc12 | 0.915 | −0.973 | −0.299 | ||||
| Business executive satisfaction | Bes1 | 0.926 | 0.96 | 0.96 | −1.086 | 0.161 | |
| Bes2 | 0.913 | −1.232 | 0.847 | ||||
| Bes3 | 0.866 | −1.238 | 1.034 | ||||
| Bes4 | 0.885 | −1.166 | 0.835 | ||||
| Bes5 | 0.925 | −1.15 | 0.498 | ||||
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