Table 2

Factors influencing users' preference for PSP in water infrastructure provision

FactorsMeanStd. DeviationInterpretationTest value = 3.0
tdfp-valueMean difference
Transparency in charges4.220.982M-H26.0754360.0001.22
Better quality of service to consumers4.191.072M-H23.5804490.0001.19
Improved quality of product supply4.161.095M-H22.4704490.0001.16
Safety and security of service supply4.131.053M-H22.8284490.0001.13
Technical/Operational competence4.131.080M-H22.2554490.0001.13
Improved service reliability and continuity4.131.080M-H22.2274490.0001.13
Productivity and efficiency in service delivery4.071.075M-H20.7554330.0001.07
Increased accessibility to infrastructure services4.071.059M-H21.4524490.0001.07
Increased investment in infrastructure services4.061.053M-H21.3904490.0001.06
Managerial expertise4.031.139M-H19.2454490.0001.03
Availability of a standard regulatory framework4.001.029M-H20.6704490.0001.00
Reduced the need for resources on backup facilities4.001.127M-H18.8274490.0001.00
Sustainable pricing policies4.001.071M-H19.5214360.0001.00
Reduction in wasteful cost4.001.048M-H19.9194350.0001.00
Increased availability of resources for investing in expansion4.001.057M-H19.9734490.0001.00
Improved financial discipline3.991.050M-H19.9804490.0000.99
Expansion of service delivery3.961.028M-H19.5224330.0000.96
Reduction of leakages and wastages3.951.152M-H17.1644330.0000.95
Improvement in the financial performance of the infrastructure3.901.105M-H17.2744490.0000.90
Attempt by PSP to cut expenditure on safety and security of supply for an increased profit margin3.891.071M-H17.1034200.0000.89
Reduction in prices of infrastructure services3.861.009M-H18.1824490.0000.86
Efficient personnel management3.861.114M-H16.3394490.0000.86
Improved self-sustainability of infrastructure services3.831.029M-H17.1384490.0000.83
Increase in employment3.821.061M-H16.4894490.0000.82
Adequate allocation and management of associated risk in the investment3.811.103M-H15.5154490.0000.81
Improvement in the enforcement of environmental protection laws3.801.075M-H15.8764490.0000.80
Availability of resources for investing in expansion3.781.053M-H15.5094350.0000.78
Reduced financial losses3.781.072M-H14.9154200.0000.78
Opportunity to improve the Nation's fiscal policy3.721.283M-H11.7844360.0000.72
Effective revenue collection of user fees3.701.029M-H14.5184490.0000.70
Opportunity for government to raise revenue for much-needed social programs3.671.128M-H12.5754490.0000.67
Inclusion of environmental norms in private participation arrangement3.621.085M-H11.9564350.0000.62
Increase in wages and salaries3.621.127M-H11.4544330.0000.62
Private participation may warrant laying off staff3.591.046M-H11.9474490.0000.59
Increase in prices of services3.511.375M-H7.7514330.0000.51
Possibilities of private participation leading to corruption3.471.064H9.1154330.0000.47
Reduced financial constraints on the government3.371.101H7.1044490.0000.37
Service may be less accessible to the poor3.261.108H4.9374330.0000.26
Service may be less affordable to low-income earners3.230.962H4.9884330.0000.23
Reduction in revenue to the government3.151.202H2.6314350.0090.15
Reduction in employment3.141.158H2.5294330.0120.14
Private participation may allow for competition3.081.237H1.3174350.1890.08
Overall3.810.9155M-H18.7334490.0000.81
Source(s): Authors’ own work

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