Table A1

Measurement scales

Construct and measuresFactor loadings
Supply Chain Innovation (SCI) (Cronbach's α = 0.932, CR = 0.930, AVE = 0.657)
Sources: Afraz et al. (2021) and Abdallah et al. (2021) 
Indicate the extent to which you agree or disagree with each statement as applicable to your firm and SC partners (1 strongly disagree; 5 strongly agree)
SCI 1 We pursue a cutting-edge (leading technology) system that can integrate information0.806
SCI 2 We employ innovative vehicles, packages, or other physical assets0.859
SCI 3 We pursue continuous innovation in core global SC operations0.893
SCI 4 We pursue agile and responsive SC processes against changes0.859
SCI 5 We pursue continuous innovation in SC technology0.766
SCI 6 We ask SC partners for new ideas0.706
SCI 7 In our organization, creative methods and/or services are taken into account0.769
Supply Chain Collaboration (SCC) (Cronbach's α = 0.891, CR = 0.892, AVE = 0.541)
Sources: Hofer et al. (2014) and Cao et al. (2010) 
Indicate the extent to which you agree or disagree with each statement as applicable to your firm and SC partners (1 strongly disagree; 5 strongly agree)
SCC1 We and our SC partners share high quality (e.g. timely, complete) information (e.g. new technologies, ideas) (Information sharing)0.726
SCC2 We and our SC partners strive to build a mutually beneficial collaborative partnership (Goal congruence)0.714
SCC3 We and our SC partners collaborate in the areas of forecasting, replenishment, and event/promotion planning (Decision synchronization)0.727
SCC4 We and our SC partners have a joint KPI and business plan development process (Incentive alignment)0.808
SCC5 We and our SC partners hold periodic supply chain collaboration meetings (Collaborative communication)0.723
SCC6 We and our SC partners actively pursue joint projects to improve and grow our business (Joint knowledge creation)0.736
SCC7 We and our SC partners share resources (e.g. technical support and equipment) (Resource sharing)0.710
Digital Transformation (DT) (Cronbach's α = 0.869, CR = 0.872, AVE = 0.578)
Sources: Nasiri et al. (2020) 
Indicate the extent to which you agree or disagree with each statement as applicable to your firm and SC partners (1 strongly disagree; 5 strongly agree)
DT 1 We aim to digitalize everything that can be digitalized0.824
DT 2 We collect large amounts of data from different sources0.748
DT 3 We aim to create stronger integration between different business processes through digital technologies0.739
DT 4 We aim to achieve an efficient customer interface through digitality0.748
DT 5 We aim to achieve information exchange through digitality0.738
Supply Chain Performance (SCP)
Sources: Zhao et al. (2023), Jafari et al. (2023), Wong and Ngai (2022) 
Indicate the level of your business unit's performance along each of the following dimensions compared to that of your major industry competitor(s): (1 strongly disagree; 5 strongly agree)
SC Financial Performance (SCFP) (Cronbach's α = 0.865, CR = 0.864, AVE = 0.614)
SCFP1 Average profit is higher0.757
SCFP2 Return on investment is higher0.802
SCFP3 Return on sales is higher0.803
SCFP4 Return on total assets is higher0.772
SC Non-Financial Performance (SCNFP) (Cronbach's α = 0.929, CR = 0.961, AVE = 0.626)
SC operational performance (SCOP) (Cronbach's α = 0.877, CR = 0.877, AVE = 0.589)
SCOP1 Delivery cycle times are shorter0.814
SCOP2 On-time delivery performance is higher0.790
SCOP3 The right products are better delivered to the customers0.732
SCOP4 Inventory turnover is higher0.735
SCOP5 We are better at low-waste operations0.762
SC Innovation Performance (SCIP) (Cronbach's α = 0.771, CR = 0.796, AVE = 0.565)
SCIP1 Number of new products launched is higher0.774
SCIP2 Process improvement is stronger0.725
SCIP3 Technology acquisition is easier0.755
SC Customer Service Performance (SCCSP) (Cronbach's α = 0.883, CR = 0.899, AVE = 0.640)
SCCSP1 Customers' requirements and expectations are better satisfied and even exceeded0.893
SCCSP2 Customers are more satisfied with the product quality (e.g. high-performance, high reliability, or high-durability)0.858
SCCSP3 Customer order fill rate is higher0.741
SCCSP4 Customers' satisfaction with support and after-sale services is higher0.767
SCCSP5 Improvement of products based on customer feedback is stronger0.727
SC Marketing Performance (SCMP) (Cronbach's α = 0.870, CR = 0.872, AVE = 0.774)
SCMP1. Market share is higher0.895
SCMP2. Rates of sales in new products are higher0.864

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