Measurement scales
| Construct and measures | Factor loadings |
|---|---|
| Supply Chain Innovation (SCI) (Cronbach's α = 0.932, CR = 0.930, AVE = 0.657) | |
| Sources: Afraz et al. (2021) and Abdallah et al. (2021) | |
| Indicate the extent to which you agree or disagree with each statement as applicable to your firm and SC partners (1 = strongly disagree; 5 = strongly agree) | |
| SCI 1 We pursue a cutting-edge (leading technology) system that can integrate information | 0.806 |
| SCI 2 We employ innovative vehicles, packages, or other physical assets | 0.859 |
| SCI 3 We pursue continuous innovation in core global SC operations | 0.893 |
| SCI 4 We pursue agile and responsive SC processes against changes | 0.859 |
| SCI 5 We pursue continuous innovation in SC technology | 0.766 |
| SCI 6 We ask SC partners for new ideas | 0.706 |
| SCI 7 In our organization, creative methods and/or services are taken into account | 0.769 |
| Supply Chain Collaboration (SCC) (Cronbach's α = 0.891, CR = 0.892, AVE = 0.541) | |
| Sources: Hofer et al. (2014) and Cao et al. (2010) | |
| Indicate the extent to which you agree or disagree with each statement as applicable to your firm and SC partners (1 = strongly disagree; 5 = strongly agree) | |
| SCC1 We and our SC partners share high quality (e.g. timely, complete) information (e.g. new technologies, ideas) (Information sharing) | 0.726 |
| SCC2 We and our SC partners strive to build a mutually beneficial collaborative partnership (Goal congruence) | 0.714 |
| SCC3 We and our SC partners collaborate in the areas of forecasting, replenishment, and event/promotion planning (Decision synchronization) | 0.727 |
| SCC4 We and our SC partners have a joint KPI and business plan development process (Incentive alignment) | 0.808 |
| SCC5 We and our SC partners hold periodic supply chain collaboration meetings (Collaborative communication) | 0.723 |
| SCC6 We and our SC partners actively pursue joint projects to improve and grow our business (Joint knowledge creation) | 0.736 |
| SCC7 We and our SC partners share resources (e.g. technical support and equipment) (Resource sharing) | 0.710 |
| Digital Transformation (DT) (Cronbach's α = 0.869, CR = 0.872, AVE = 0.578) | |
| Sources: Nasiri et al. (2020) | |
| Indicate the extent to which you agree or disagree with each statement as applicable to your firm and SC partners (1 = strongly disagree; 5 = strongly agree) | |
| DT 1 We aim to digitalize everything that can be digitalized | 0.824 |
| DT 2 We collect large amounts of data from different sources | 0.748 |
| DT 3 We aim to create stronger integration between different business processes through digital technologies | 0.739 |
| DT 4 We aim to achieve an efficient customer interface through digitality | 0.748 |
| DT 5 We aim to achieve information exchange through digitality | 0.738 |
| Supply Chain Performance (SCP) | |
| Sources: Zhao et al. (2023), Jafari et al. (2023), Wong and Ngai (2022) | |
| Indicate the level of your business unit's performance along each of the following dimensions compared to that of your major industry competitor(s): (1 = strongly disagree; 5 = strongly agree) | |
| SC Financial Performance (SCFP) (Cronbach's α = 0.865, CR = 0.864, AVE = 0.614) | |
| SCFP1 Average profit is higher | 0.757 |
| SCFP2 Return on investment is higher | 0.802 |
| SCFP3 Return on sales is higher | 0.803 |
| SCFP4 Return on total assets is higher | 0.772 |
| SC Non-Financial Performance (SCNFP) (Cronbach's α = 0.929, CR = 0.961, AVE = 0.626) | |
| SC operational performance (SCOP) (Cronbach's α = 0.877, CR = 0.877, AVE = 0.589) | |
| SCOP1 Delivery cycle times are shorter | 0.814 |
| SCOP2 On-time delivery performance is higher | 0.790 |
| SCOP3 The right products are better delivered to the customers | 0.732 |
| SCOP4 Inventory turnover is higher | 0.735 |
| SCOP5 We are better at low-waste operations | 0.762 |
| SC Innovation Performance (SCIP) (Cronbach's α = 0.771, CR = 0.796, AVE = 0.565) | |
| SCIP1 Number of new products launched is higher | 0.774 |
| SCIP2 Process improvement is stronger | 0.725 |
| SCIP3 Technology acquisition is easier | 0.755 |
| SC Customer Service Performance (SCCSP) (Cronbach's α = 0.883, CR = 0.899, AVE = 0.640) | |
| SCCSP1 Customers' requirements and expectations are better satisfied and even exceeded | 0.893 |
| SCCSP2 Customers are more satisfied with the product quality (e.g. high-performance, high reliability, or high-durability) | 0.858 |
| SCCSP3 Customer order fill rate is higher | 0.741 |
| SCCSP4 Customers' satisfaction with support and after-sale services is higher | 0.767 |
| SCCSP5 Improvement of products based on customer feedback is stronger | 0.727 |
| SC Marketing Performance (SCMP) (Cronbach's α = 0.870, CR = 0.872, AVE = 0.774) | |
| SCMP1. Market share is higher | 0.895 |
| SCMP2. Rates of sales in new products are higher | 0.864 |
| Construct and measures | Factor loadings |
|---|---|
| Sources: | |
| SCI 1 We pursue a cutting-edge (leading technology) system that can integrate information | 0.806 |
| SCI 2 We employ innovative vehicles, packages, or other physical assets | 0.859 |
| SCI 3 We pursue continuous innovation in core global SC operations | 0.893 |
| SCI 4 We pursue agile and responsive SC processes against changes | 0.859 |
| SCI 5 We pursue continuous innovation in SC technology | 0.766 |
| SCI 6 We ask SC partners for new ideas | 0.706 |
| SCI 7 In our organization, creative methods and/or services are taken into account | 0.769 |
| Sources: | |
| SCC1 We and our SC partners share high quality (e.g. timely, complete) information (e.g. new technologies, ideas) (Information sharing) | 0.726 |
| SCC2 We and our SC partners strive to build a mutually beneficial collaborative partnership (Goal congruence) | 0.714 |
| SCC3 We and our SC partners collaborate in the areas of forecasting, replenishment, and event/promotion planning (Decision synchronization) | 0.727 |
| SCC4 We and our SC partners have a joint KPI and business plan development process (Incentive alignment) | 0.808 |
| SCC5 We and our SC partners hold periodic supply chain collaboration meetings (Collaborative communication) | 0.723 |
| SCC6 We and our SC partners actively pursue joint projects to improve and grow our business (Joint knowledge creation) | 0.736 |
| SCC7 We and our SC partners share resources (e.g. technical support and equipment) (Resource sharing) | 0.710 |
| Sources: | |
| DT 1 We aim to digitalize everything that can be digitalized | 0.824 |
| DT 2 We collect large amounts of data from different sources | 0.748 |
| DT 3 We aim to create stronger integration between different business processes through digital technologies | 0.739 |
| DT 4 We aim to achieve an efficient customer interface through digitality | 0.748 |
| DT 5 We aim to achieve information exchange through digitality | 0.738 |
| Sources: | |
| SCFP1 Average profit is higher | 0.757 |
| SCFP2 Return on investment is higher | 0.802 |
| SCFP3 Return on sales is higher | 0.803 |
| SCFP4 Return on total assets is higher | 0.772 |
| SCOP1 Delivery cycle times are shorter | 0.814 |
| SCOP2 On-time delivery performance is higher | 0.790 |
| SCOP3 The right products are better delivered to the customers | 0.732 |
| SCOP4 Inventory turnover is higher | 0.735 |
| SCOP5 We are better at low-waste operations | 0.762 |
| SCIP1 Number of new products launched is higher | 0.774 |
| SCIP2 Process improvement is stronger | 0.725 |
| SCIP3 Technology acquisition is easier | 0.755 |
| SCCSP1 Customers' requirements and expectations are better satisfied and even exceeded | 0.893 |
| SCCSP2 Customers are more satisfied with the product quality (e.g. high-performance, high reliability, or high-durability) | 0.858 |
| SCCSP3 Customer order fill rate is higher | 0.741 |
| SCCSP4 Customers' satisfaction with support and after-sale services is higher | 0.767 |
| SCCSP5 Improvement of products based on customer feedback is stronger | 0.727 |
| SCMP1. Market share is higher | 0.895 |
| SCMP2. Rates of sales in new products are higher | 0.864 |
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