Table 2

Case engagement and observations

Duration / frequencyType of observation or informal data collection activity
1 hourOrientation visit, on-site with manager
3 occasionsAttendance and observation of the residents’ monthly meeting
8 occasionsRegular informal conversations with previous interviewees to discuss and reflect upon any changes (or lack of) that have occurred since the interview. These informal follow-ups occurred each time the lead researcher visited the facility
3 occasionsInformal discussions with the manager about the progress of residents’ (consumer) advisory group development (see Section 4.1 for explanation of this group)
2 occasionsInformal discussions with care staff in relation to the research topic
Source(s): Authors’ own work

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