Table 9 (a and b) Direct and mediating... | Emerald Publishing

Table 9

(a and b) Direct and mediating effects

Hypotheses	Paths	Beta	SE	t-statistics	p-values	95% bias-corrected confidence interval		Decision
Hypotheses	Paths	Beta	SE	t-statistics	p-values	2.50%	97.50%	Decision
Table 9(a) Direct effect
H1	RB → CE	0.341	0.041	8.266	0.000*	0.255	0.416	Supported
H2	RB → CPO	0.369	0.044	8.415	0.000*	0.278	0.449	Supported
H3	CPO → CE	0.213	0.039	5.359	0.000*	0.138	0.291	Supported

Hypotheses	Paths	Beta	SE	t-statistics	p-values	95% bias-corrected confidence interval		Decision
Hypotheses	Paths	Beta	SE	t-statistics	p-values	2.50%	97.50%	Decision
Table 9(a) Direct effect
H1	RB → CE	0.341	0.041	8.266	0.000*	0.255	0.416	Supported
H2	RB → CPO	0.369	0.044	8.415	0.000*	0.278	0.449	Supported
H3	CPO → CE	0.213	0.039	5.359	0.000*	0.138	0.291	Supported

Hypothesis	Paths	Indirect effect	SE	t-statistics	p-values	95% bias-corrected confidence interval		Decision
Hypothesis	Paths	Indirect effect	SE	t-statistics	p-values	2.50%	97.50%	Decision
Table 9(b) Mediating effect
H4	RB → CPO → CE	0.079	0.018	4.370	0.000*	0.048	0.118	Partial mediation

Hypothesis	Paths	Indirect effect	SE	t-statistics	p-values	95% bias-corrected confidence interval		Decision
Hypothesis	Paths	Indirect effect	SE	t-statistics	p-values	2.50%	97.50%	Decision
Table 9(b) Mediating effect
H4	RB → CPO → CE	0.079	0.018	4.370	0.000*	0.048	0.118	Partial mediation

Note(s): RB: relational bonds; CPO: customer psychological ownership; CE: customer engagement

Source(s): SmartPLS output