Table 1

Measurement scales

ConstructsItemsSources
Perceived risksREMAN spare parts pose higher safety risk than new productsMatsumoto et al. (2017)
REMAN spare parts do not perform as well as new products
Purchasing REMAN spare parts may not be a good investment
Perceived qualityREMAN spare parts are of high qualityYoo et al. (2000)
The likelihood that REMAN spare parts would be functional is very high
Warranty perceptionThe warranty of REMAN spare parts is below the overage coverage of new spare partsErevelles et al. (1999)
The warranty coverage for REMAN spare parts is less than one would expect
The warranty period for REMAN spare parts is longer than normally provided
Awareness of green production processesCompared to the production of new spare parts, the REMAN spare parts production process reduces CO2 emissionsChen et al. (2006) 
Compared to the production of new spare parts, the REMAN spare parts production process reduces the consumption of water and electricity
Compared to the production of new spare parts, the REMAN spare parts production process reduces the use of raw materials
Compared to the production of new spare parts, the REMAN spare parts production process regenerates old components, bringing them back to new condition
Subjective normsMost people who are important to me think that I should use REMAN spare parts in the coming monthsAjzen (2002) 
Most of the people whose opinion I value would approve of my decision to use REMAN spare parts
I expect to use REMAN spare parts shortly
Brand loyaltyI say good things about new holland to other peopleZeithaml et al. (1996)
I recommend new holland to people who ask me for advice
I encourage colleagues and competitors to do business with new holland
Green brand equityIt makes sense to buy new holland instead of other brand because of its environmental commitmentNg et al. (2014) 
Even if another brand has the same environmental features as new holland, I would prefer to buy new holland
If the environmental concern of another brand is not different from that of new holland in any way, it seems smarter to purchase new holland
Purchase intentionIf I were to purchase a spare part, I would consider buying a REMAN spare partBian and Forsythe (2012) 
If I were shopping for a spare part, the likelihood I would purchase a REMAN one is high
The probability I would consider buying a REMAN spare part is high
Intention to switchI’m considering switching from a new spare part a REMAN spare partHazen et al., 2017 
The likelihood of switching to a REMAN spare part is high
Willingness to payThe price of a new replacement should go up a bit before switching to a REMANNetemeyer et al. 2004 
I am willing to pay a higher price for a REMAN spare part than for a new one
AttitudeI like the idea of purchasing REMAN spare partsKhor and Hazen, 2017 
I have favourable attitude towards purchase REMAN spare parts
Purchasing REMAN spare parts is a good idea
Source(s): Authors’ own work

or Create an Account

Close subscription notice
Close access options