Table 1

Interviews data

#IntervieweesRef.LevelDateDuration (min)
1BU general managerHD1BU02/12/2016131
2BU general managerHD2BU25/01/201864
3BU general managerHD3BU27/05/201956
4BU technical directorTD1BU27/05/201958
5BU servitization managerSM1Team27/05/201964
6BU general managerHD4BU20/03/2020144
7BU general managerHD5BU17/07/202045
8BU general managerHD6BU18/09/202021
9BU servitization managerSM2Team25/09/202059
10BU servitization managerSM3Team22/02/202121
11BU project managerPM1BU27/07/202125
12BU sales director EUSD1BU27/07/202120
13BU servitization managerSM4Team27/07/202111
14BU servitization managerSM5Team12/05/202247
15BU general managerHD7BU03/08/202288
16BU technical directorTD2BU10/08/2022112
17BU technical directorTD3BU17/08/202275
18BU general managerHD8BU26/08/202259
19Corporate president and CEOPC1Corporate28/09/202291
20BU general managerHD9BU28/09/202221
21Corporate communication managerCC1Corporate28/09/202216
 Total1.228
Source(s): Authors’ own work

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