Table 1

Informants and roles

OrganizationRoleIdentifying codeInterview time (minutes)
Transvectio
Analytics team memberT981
Analytics team memberT1645
Dealership team memberT1481*
Dealership team memberT15
Director of mobility servicesT150
Head of analyticsT1329
Head of strategyT1065
Legislative officerT254
Commercial product managerT5122
Commercial product managerT765
Commercial product managerT475
Commercial product managerT1866
Commercial product owner (digital platform development team member)T12100
Strategy managerT859
Venture builderT656
Venture builderT1759
Workshop product ownerT350
Workshop product managerT1154
Customers
Hauler AFleet managerA138
Hauler BFleet managerB144
Data partner
Chief executive officerC179
Director of salesC261*
Product managerC3
Note(s):

*These interviews were conducted with two informants simultaneously

Source(s): Authors’ own work

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