Table 7.

Summary of benefits, challenges and practical strategy for implementation of DT in building maintenance

BenefitsChallenges
Process efficiency and workflow improvement (R6, R1 and R5)Technical challenges
Predictive maintenance (R1, R3, R4 and R5)System integration and data interoperability (R1, R3, R4 and R7)
Data-driven decision support and new insights (R3, R4, R5, R6 and R8)Data management, quality and accessibility (R3, R4, R6 and R8)
Improved overview and control (R5, R6 and R9)Standardization and interoperability (R1, R7 and R8)
Resource optimization and more efficient use (R4, R5, R6 and R7)Organizational challenges
Cost savings (R4, R5 and R9)Organizational culture and resistance to change (R1, R3, R4, R7 and R9)
Improved documentation and information accessibility (R1, R6 and R7)Competence and knowledge gaps (R5 and R7)
Support for sustainability reporting (R9)Economics and business value (R1, R3 and R5)
Policy and legal aspects (R4 and R6)
Source(s): Authors’ own work

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