Table 2 Operationalization Concept... | Emerald Publishing

Table 2

Operationalization

Concept	Dimensions	Indicators	Measurement
Abusive supervision	Hostile Verbal Behaviors	Public criticism, yelling, ridicule, or humiliation	AS1: My supervisor tells me I'm incompetent AS2: My supervisor lies to me AS3: My supervisor blames me for saving himself/herself embarrassment AS4: My supervisor makes negative comments about me to others
	Hostile Non-Verbal Behaviors	Glaring, ignoring, excluding from meetings, or giving the silent treatment	AS5: My supervisor invades my privacy AS6: My supervisor breaks the promise he/she makes AS7: My supervisor is rude to me AS8: My supervisor does not allow me to interact with my coworkers
Withdrawal Behavior	Physical Withdrawal	Absenteeism, tardiness, taking longer breaks, leaving work early	WBP1: I leave work early without permission WBP2: I take longer lunch or rest breaks than allowed WBP3: I take supplies or equipment without permission WBP4: I fall asleep at work
	Psychological Withdrawal	Daydreaming, presenteeism, reduced effort, lack of concentration	WBS1: I spend work time on personal matters WBS2: I think of being absent WBS3: I daydream WBS4: I put less effort into the job than I should have

Concept	Dimensions	Indicators	Measurement
Abusive supervision	Hostile Verbal Behaviors	Public criticism, yelling, ridicule, or humiliation	AS1: My supervisor tells me I'm incompetent AS2: My supervisor lies to me AS3: My supervisor blames me for saving himself/herself embarrassment AS4: My supervisor makes negative comments about me to others
	Hostile Non-Verbal Behaviors	Glaring, ignoring, excluding from meetings, or giving the silent treatment	AS5: My supervisor invades my privacy AS6: My supervisor breaks the promise he/she makes AS7: My supervisor is rude to me AS8: My supervisor does not allow me to interact with my coworkers
Withdrawal Behavior	Physical Withdrawal	Absenteeism, tardiness, taking longer breaks, leaving work early	WBP1: I leave work early without permission WBP2: I take longer lunch or rest breaks than allowed WBP3: I take supplies or equipment without permission WBP4: I fall asleep at work
	Psychological Withdrawal	Daydreaming, presenteeism, reduced effort, lack of concentration	WBS1: I spend work time on personal matters WBS2: I think of being absent WBS3: I daydream WBS4: I put less effort into the job than I should have