Table 2. User coping responses based on... | Emerald Publishing

Table 2.

User coping responses based on CTE

	Control–threat equilibrium		Components
Coping phase	Perceived control	Perceived threat	Thoughts	Feelings	Intended behavior	Example authors
Adoption	High	Low	Need for functionality; trust firms; immediate gratification;	Curious; enjoyable; safe; feeling of desirable status	Seldom seek for value but often provide data; thoughtless authorization, download and subscription; willing to share and disclose; immediate response;	Libaque-Sáenz et al., 2021; Vimalkumar et al., 2021;
Continuance	Medium to high	Low to medium	Benefit expectation; trust; fear of loss; valuation;	Enjoyable with benefits; little worries about potential risks; feeling of engagement	Continue to use/purchase; sustain ownership; biased/optimistic evaluation of potential risks; lurking; No-action;	Sandhu et al., 2023; Wagner et al., 2021;
Modification	Low to medium	Medium to high	Implicit negotiation with firms; restoration of control; prevention from threats; rebuilding of trust and confidence;	Enjoyable with benefits but threatened when problems occur; feeling of empowerment;	Withhold information; falsify personal data; apply protection heuristic; customize/disable settings; limit access/interaction/exposure;	Jozani et al., 2020; Miltgen and Smith, 2019; Mousavi et al., 2020;
Avoidance	Low	High	No trust; need for privacy protection; punishment for irregulated and unethical firm act; isolation of self from risk exposure;	Annoyed; anxious; feeling of out-of-control; Worry about privacy loss and continuous harm;	Cancelation; termination; No repurchase; rejection; avoid any forms of data-based interventions; opt-out;	Johnson et al., 2020; Strycharz et al., 2021;

	Control–threat equilibrium		Components
Coping phase	Perceived control	Perceived threat	Thoughts	Feelings	Intended behavior	Example authors
Adoption	High	Low	Need for functionality; trust firms; immediate gratification;	Curious; enjoyable; safe; feeling of desirable status	Seldom seek for value but often provide data; thoughtless authorization, download and subscription; willing to share and disclose; immediate response;	Libaque-Sáenz et al., 2021; Vimalkumar et al., 2021;
Continuance	Medium to high	Low to medium	Benefit expectation; trust; fear of loss; valuation;	Enjoyable with benefits; little worries about potential risks; feeling of engagement	Continue to use/purchase; sustain ownership; biased/optimistic evaluation of potential risks; lurking; No-action;	Sandhu et al., 2023; Wagner et al., 2021;
Modification	Low to medium	Medium to high	Implicit negotiation with firms; restoration of control; prevention from threats; rebuilding of trust and confidence;	Enjoyable with benefits but threatened when problems occur; feeling of empowerment;	Withhold information; falsify personal data; apply protection heuristic; customize/disable settings; limit access/interaction/exposure;	Jozani et al., 2020; Miltgen and Smith, 2019; Mousavi et al., 2020;
Avoidance	Low	High	No trust; need for privacy protection; punishment for irregulated and unethical firm act; isolation of self from risk exposure;	Annoyed; anxious; feeling of out-of-control; Worry about privacy loss and continuous harm;	Cancelation; termination; No repurchase; rejection; avoid any forms of data-based interventions; opt-out;	Johnson et al., 2020; Strycharz et al., 2021;