Table 1. Thematic distribution of... | Emerald Publishing

Table 1.

Thematic distribution of knowledge management capabilities across dynamic capability dimensions

Sensing \| RQ1		Seizing \| RQ2		Transforming \| RQ3
Themes	Sub-categories	Themes	Sub-categories	Themes	Sub-categories
Data and knowledge reliability	Knowledge quality and trust Knowledge structure and access Domain-Specific and external knowledge sources	Cross-functional collaboration and alignment	Cross-team collaboration and knowledge sharing Service and strategy alignment Customer and internal stakeholder focus	Need for data in knowledge management	Data access and availability Data-driven decision-making and insights Data processing and management
Stakeholder communication and alignment	Stakeholder communication and engagement Cross-Departmental and Cross-Functional alignment	Communication and change management	Communication and change management Internal team focus	AI integration and knowledge automation	AI integration for knowledge enhancement AI-driven knowledge synthesis and decision support AI integration for personalised decision-making
Measuring KM value and impact	Demonstrating KM value Measurement standards and continuous improvement Financial and strategic considerations Growth and scalability	Operational efficiency and tooling	Operational efficiency and time reduction Data-driven process optimisation Tooling, access and workflow support	Process transformation and adaptive KM	Tooling investments for AI Process improvement and optimisation Operational efficiency and process redesign Content and knowledge adaptation
Tooling readiness	Tooling and integration Usability and navigation Efficiency and decision support	Data quality, impact and learning	Data quality, reliability and use Impact demonstration and resource justification Continuous improvement and evaluation Best practices and team learning	Governance, ethics and stakeholder alignment	Strategic alignment and governance Stakeholder alignment and accountability Data privacy, trust and responsibility Costs and operational feasibility
KM role, leadership and ownership	Leadership and ownership of KM Role clarity and strategic positioning Timing and process standardisation	Data and process mediation	Process and Decision-Making evaluation Support function for knowledge and data mediation	Organisational learning and renewal	Organisational enablement and adaptive KM frameworks Evolving knowledge integration and automation strategies Organisational enablement and adaptive KM frameworks

Sensing \| RQ1		Seizing \| RQ2		Transforming \| RQ3
Themes	Sub-categories	Themes	Sub-categories	Themes	Sub-categories
Data and knowledge reliability	Knowledge quality and trust Knowledge structure and access Domain-Specific and external knowledge sources	Cross-functional collaboration and alignment	Cross-team collaboration and knowledge sharing Service and strategy alignment Customer and internal stakeholder focus	Need for data in knowledge management	Data access and availability Data-driven decision-making and insights Data processing and management
Stakeholder communication and alignment	Stakeholder communication and engagement Cross-Departmental and Cross-Functional alignment	Communication and change management	Communication and change management Internal team focus	AI integration and knowledge automation	AI integration for knowledge enhancement AI-driven knowledge synthesis and decision support AI integration for personalised decision-making
Measuring KM value and impact	Demonstrating KM value Measurement standards and continuous improvement Financial and strategic considerations Growth and scalability	Operational efficiency and tooling	Operational efficiency and time reduction Data-driven process optimisation Tooling, access and workflow support	Process transformation and adaptive KM	Tooling investments for AI Process improvement and optimisation Operational efficiency and process redesign Content and knowledge adaptation
Tooling readiness	Tooling and integration Usability and navigation Efficiency and decision support	Data quality, impact and learning	Data quality, reliability and use Impact demonstration and resource justification Continuous improvement and evaluation Best practices and team learning	Governance, ethics and stakeholder alignment	Strategic alignment and governance Stakeholder alignment and accountability Data privacy, trust and responsibility Costs and operational feasibility
KM role, leadership and ownership	Leadership and ownership of KM Role clarity and strategic positioning Timing and process standardisation	Data and process mediation	Process and Decision-Making evaluation Support function for knowledge and data mediation	Organisational learning and renewal	Organisational enablement and adaptive KM frameworks Evolving knowledge integration and automation strategies Organisational enablement and adaptive KM frameworks

Source(s): Authors’ own work