Table 2.

Guiding questions for exploring digital adoption in the family business

TopicGuiding questions
Understanding of digital technologies
  • How do you define digital adoption within your business?

  • What digital technologies have you implemented, and what influenced their selection?

Perceptions and strategic drivers
  • What were the primary motivations for adopting digital technologies?

  • How do digital technologies impact decision-making within the family business?

Digitalization initiatives and challenges
  • Can you describe the implementation process of digital solutions in your company?

  • What barriers did you encounter, and how did you address them?

Customer and competitor reactions
  • How has digitalization influenced your market positioning?

  • Have customer expectations changed due to digital advancements?

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