Guiding questions for exploring digital adoption in the family business
| Topic | Guiding questions |
|---|---|
| Understanding of digital technologies |
|
| Perceptions and strategic drivers |
|
| Digitalization initiatives and challenges |
|
| Customer and competitor reactions |
|
| Topic | Guiding questions |
|---|---|
| Understanding of digital technologies | How do you define digital adoption within your business? What digital technologies have you implemented, and what influenced their selection? |
| Perceptions and strategic drivers | What were the primary motivations for adopting digital technologies? How do digital technologies impact decision-making within the family business? |
| Digitalization initiatives and challenges | Can you describe the implementation process of digital solutions in your company? What barriers did you encounter, and how did you address them? |
| Customer and competitor reactions | How has digitalization influenced your market positioning? Have customer expectations changed due to digital advancements? |
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