Table 1

Details of variables and indicators

VariableIndicatorSource
Financial strategyInvestment (X1.1)Esmer (2020) 
Minimize exchange rate risk (X1.2)
Reduce operating costs (X1.3)
Entrepreneurial marketingRisk (X2.1)Eggers et al. (2020) 
Proactiveness (X2.2)
Innovativeness (X2.3)
Customer orientation (X2.4)
Corporate resilienceCommitment (Y1.1)Lee et al. (2013) 
Roles and responsibilities (Y1.2)
Recovery priorities (Y1.3)
Competitive advantageServices differentiation (Y2.1)Leonidou et al. (2015) 
Cost leadership (Y2.2)

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