Table 3 Summary of contradictions and... | Emerald Publishing

Table 3

Summary of contradictions and VCC and VCD types of behaviors in geocaching, abstracted to service systems

Geocaching-related (context-based)			Abstracted to service systems (generalized)
Contradictory poles	Types of geocachers' VCC practices	Types of geocachers' VCD practices	Abstracted contradictory poles	Abstracted types of VCC practices	Abstracted types of VCD practices
Self-actualization vs quality of the locations	Experiential synergy: Geocachers self-actualize by creating, hiding, and seeking caches in high-quality locations	Experiential degradation: Geocachers deteriorate location quality Geocachers restrict caching behavior because of possible location deterioration	Hedonic behavior vs Societal norms	Experiencing hedonism in use of the service system and upholding societal norms simultaneously	Upholding hedonism breaks social norms Upholding social norms deteriorates hedonic experiences
Secret society vs Engagement with surrounding society	Boundary-negotiating: Geocachers engage in stealth activity while going caching in locations and navigating public spaces to avoid alarming outsiders	Boundary-breaking: Geocachers concern members of the surrounding society When geocachers search caches overtly, the secret nature of caching vanishes	Closed system vs Open system	Upholding the system is closed enough so that external society is not disturbed	Upholding the closed nature of the system disturbs the surrounding system Acting as if the system was open deteriorates the needed closedness of the system
Autonomous caching vs Interdependence between geocachers	Communal-aligned autonomy: Geocachers contribute to the activity by creating new caches and observing the rules while caching	Antagonistic autonomy: Geocachers engage in activity that violates relationships between geocachers Geocachers' relations concern violation of an individual geocacher's autonomy	Autonomy vs Interdependence	Autonomous service system users jointly collaborate to make the service system possible	By upholding individual autonomy, collaboration deteriorates Upholding collaboration deteriorates individual autonomy
Profit seeking vs Manageability	Sustainable scaling: Platform growth and system manageability are mutually reinforcing	Destructive growth: Geocachers drop geocaching after they have experienced the negative sides of enlarged activity, entailing lower profits	Profitability vs Sustainability	Keeping the activity profitable and sustainable at the same time	Upholding profit seeking deteriorates sustainability of the function Upholding sustainability deteriorates profit seeking

Geocaching-related (context-based)			Abstracted to service systems (generalized)
Contradictory poles	Types of geocachers' VCC practices	Types of geocachers' VCD practices	Abstracted contradictory poles	Abstracted types of VCC practices	Abstracted types of VCD practices
Self-actualization vs quality of the locations	Experiential synergy: Geocachers self-actualize by creating, hiding, and seeking caches in high-quality locations	Experiential degradation: Geocachers deteriorate location quality Geocachers restrict caching behavior because of possible location deterioration	Hedonic behavior vs Societal norms	Experiencing hedonism in use of the service system and upholding societal norms simultaneously	Upholding hedonism breaks social norms Upholding social norms deteriorates hedonic experiences
Secret society vs Engagement with surrounding society	Boundary-negotiating: Geocachers engage in stealth activity while going caching in locations and navigating public spaces to avoid alarming outsiders	Boundary-breaking: Geocachers concern members of the surrounding society When geocachers search caches overtly, the secret nature of caching vanishes	Closed system vs Open system	Upholding the system is closed enough so that external society is not disturbed	Upholding the closed nature of the system disturbs the surrounding system Acting as if the system was open deteriorates the needed closedness of the system
Autonomous caching vs Interdependence between geocachers	Communal-aligned autonomy: Geocachers contribute to the activity by creating new caches and observing the rules while caching	Antagonistic autonomy: Geocachers engage in activity that violates relationships between geocachers Geocachers' relations concern violation of an individual geocacher's autonomy	Autonomy vs Interdependence	Autonomous service system users jointly collaborate to make the service system possible	By upholding individual autonomy, collaboration deteriorates Upholding collaboration deteriorates individual autonomy
Profit seeking vs Manageability	Sustainable scaling: Platform growth and system manageability are mutually reinforcing	Destructive growth: Geocachers drop geocaching after they have experienced the negative sides of enlarged activity, entailing lower profits	Profitability vs Sustainability	Keeping the activity profitable and sustainable at the same time	Upholding profit seeking deteriorates sustainability of the function Upholding sustainability deteriorates profit seeking

Source(s): Authors' own work