Concept matrix including the type of coPM, the evaluation data, the investigated process, and the data acquisition description
| Source | E | C | Evaluation data | Type of process analyzed or used for evaluation | Description of data acquisition | ||
|---|---|---|---|---|---|---|---|
| A | R | Origin | |||||
| Mans et al. (2008) | X | X | Italian hospitals | Handling of stroke patients | Yes (Electronic clinical chart + interviews) | ||
| Gerke et al. (2009a) | X | X | Car manufacturer | Make-to-order production process | |||
| Ho et al. (2009) | X | X | Not stated if the data is cross-organizational | Manufacturing process | – | ||
| Sun et al. (2011) | X | X | – | Product packaging process | – | ||
| Buijs et al. (2012b) | X | X | Dutch municipalities | Building permits process + Handling citizen complaints on housing tax process | - (Part of CoSeLog project) | ||
| Engel et al. (2012) | X | X | Automotive supplier company | Purchase order process + supply chain management process | – | ||
| Rozsnyai et al. (2012) | X | X | X | – | Order to cash process | ||
| Buijs et al. (2013) | X | X | Dutch municipalities | Building permits process (Real) | - (Part of CoSeLog project) | ||
| Engel et al. (2013a) | X | X | Austrian consumer goods company | Purchase order process | – | ||
| Zeng et al. (2013) | X | X | Multi-modal transportation Hospital | Multi-modal transportation process Health care process | – | ||
| Bernardi et al. (2014) | X | X | Dutch municipalities | Acknowledging an unborn child process | – | ||
| Buijs and Reijers (2014) | X | X | Dutch municipalities | Building permits process | - (Part of CoSeLog project) | ||
| Claes and Poels (2014) | Establishes pre-conditions | X | X | No cross-organizational data. A: Accounting and warehouse software for order handling R: Volvo, Ghent University | Order handling (A), call center support process (artificially divided real) Factory and customer orders (R) Payroll process (R) | Yes (provided by Volvo) | |
| Engel and Bose (2014) | X | X | German consumer goods manufacturing company | Process of ordering, dispatching, and invoicing of goods | – | ||
| Krathu et al. (2014) | X | X | Beverage manufacturing company | Purchasing process | |||
| Suriadi et al. (2014) | X | X | Australian hospitals | Health care process (Patients with chest pain symptoms) | Yes (central repository in each clinic) | ||
| Partington et al. (2015) | X | X | Australian hospitals | Health care process (Patients with chest pain symptoms) | Yes (central repository in each clinic) | ||
| Pini et al. (2015) | X | X | Australian hospitals | ||||
| Talamo et al. (2015) | X | X | – | IT services (Help desk process) | – | ||
| Yilmaz and Senkul (2015) | X | X | X | Dutch municipalities | (A) Loan application process (R) Environmental Permit Application Process | - (Part of CoSeLog project) | |
| Aksu et al. (2016) | X | X | ERP Software vendor (But data not described and shown) | Sales process | Yes | ||
| Engel et al. (2016) | X | X | German consumer goods manufacturing company | Delivery process | – | ||
| Pourmasoumi et al. (2017) | X | X | X | – | Purchase order process + generic process | Yes (IBM BIT library) | |
| Bernardi et al. (2018) | X | X | Online shops | Online products selling process | – | ||
| Wang et al. (2018) | X | X | X | A: R: Manufacturer in electronic equipment (no cross-organizational data) | A: Supply chain
process R: Customs supervision | – | |
| Canjels et al. (2019) | X | X | Dutch hospitals | Care process of knee osteoarthritis patients | Yes (hospital information system; list) | ||
| Klinkmüller et al. (2019) | X | X | Crypto Kitty | Cat lifecycle process | |||
| Liu et al. (2019) | X | X | – | Multi-modal transportation process | – | ||
| Mühlberger et al. (2019) | X | X | – | Incident management process | |||
| Deokar and Tao (2020) | X | X | No cross-organizational data (Electronics company) | Repair process of phones | – | ||
| Elkoumy et al. (2020a) | X | X | (1) Car company (2) Dutch ban (3) Italian police office | (1) Incident and problem
management (2) Credit card background check (3) Collection of payment fines | Yes (publicly available) | ||
| Kim et al. (2020) | X | X | Supply chain | Supply chain process | – | ||
| Liu (2020) | X | X | X | Dutch financial institute | Loan application process, Hotel booking process | Yes (Publicly available) | |
| Zeng et al. (2020) | X | X | – | Multi-modal transportation process | |||
| González and Delgado (2021) | X | Exemplary real-world scenario without explicitly stating the data used (Uruguayan e-Government Interoperability Platform) | Passport application process | ||||
| Hernandez-Resendiz et al. (2021) | X | X | Telecommunication industry | Purchase order process | |||
| Morales-Sandoval et al. (2021) | X | X | – | Supply chain process, Rehabilitation process, Incident management | |||
| van der Aalst (2021) | X | X | Italian information system managing road traffic fines | Road traffic fine management | Yes (Publicly available) | ||
| Corradini et al. (2022) | X | X | Hospital | Healthcare process | – | ||
| Liu et al. (2023a) | X | X | Hospital (Cross-department data) | Healthcare process | Yes (Publicly available) | ||
| Liu et al. (2023b) | X | X | X | A: R: Dutch financial institute, NASA | R: Loan application process, Hotel booking process, NASA Crew Exploration Vehicle Unit test process | Yes (Publicly available) | |
| Rafiei and Van Der Aalst (2023) | X | X | Hospital (Cross-department data) | Healthcare process | Yes (Publicly available) | ||
| Tajima et al. (2023) | X | X | Dutch financial institute | Loan application process | Yes (Publicly available) | ||
| Source | E | C | Evaluation data | Type of process analyzed or used for evaluation | Description of data acquisition | ||
|---|---|---|---|---|---|---|---|
| A | R | Origin | |||||
| X | X | Italian hospitals | Handling of stroke patients | Yes (Electronic clinical chart + interviews) | |||
| X | X | Car manufacturer | Make-to-order production process | ||||
| X | X | Not stated if the data is cross-organizational | Manufacturing process | – | |||
| X | X | – | Product packaging process | – | |||
| X | X | Dutch municipalities | Building permits process + Handling citizen complaints on housing tax process | - (Part of CoSeLog project) | |||
| X | X | Automotive supplier company | Purchase order process + supply chain management process | – | |||
| X | X | X | – | Order to cash process | |||
| X | X | Dutch municipalities | Building permits process (Real) | - (Part of CoSeLog project) | |||
| X | X | Austrian consumer goods company | Purchase order process | – | |||
| X | X | Multi-modal transportation Hospital | Multi-modal transportation process Health care process | – | |||
| X | X | Dutch municipalities | Acknowledging an unborn child process | – | |||
| X | X | Dutch municipalities | Building permits process | - (Part of CoSeLog project) | |||
| Establishes pre-conditions | X | X | No cross-organizational data. A: Accounting and warehouse software for order handling R: Volvo, Ghent University | Order handling (A), call center support process (artificially divided real) Factory and customer orders (R) Payroll process (R) | Yes (provided by Volvo) | ||
| X | X | German consumer goods manufacturing company | Process of ordering, dispatching, and invoicing of goods | – | |||
| X | X | Beverage manufacturing company | Purchasing process | ||||
| X | X | Australian hospitals | Health care process (Patients with chest pain symptoms) | Yes (central repository in each clinic) | |||
| X | X | Australian hospitals | Health care process (Patients with chest pain symptoms) | Yes (central repository in each clinic) | |||
| X | X | Australian hospitals | |||||
| X | X | – | IT services (Help desk process) | – | |||
| X | X | X | Dutch municipalities | (A) Loan application process (R) Environmental Permit Application Process | - (Part of CoSeLog project) | ||
| X | X | ERP Software vendor (But data not described and shown) | Sales process | Yes | |||
| X | X | German consumer goods manufacturing company | Delivery process | – | |||
| X | X | X | – | Purchase order process + generic process | Yes (IBM BIT library) | ||
| X | X | Online shops | Online products selling process | – | |||
| X | X | X | A: R: Manufacturer in electronic equipment (no cross-organizational data) | A: Supply chain
process | – | ||
| X | X | Dutch hospitals | Care process of knee osteoarthritis patients | Yes (hospital information system; list) | |||
| X | X | Crypto Kitty | Cat lifecycle process | ||||
| X | X | – | Multi-modal transportation process | – | |||
| X | X | – | Incident management process | ||||
| X | X | No cross-organizational data (Electronics company) | Repair process of phones | – | |||
| X | X | (1) Car company | (1) Incident and problem
management | Yes (publicly available) | |||
| X | X | Supply chain | Supply chain process | – | |||
| X | X | X | Dutch financial institute | Loan application process, Hotel booking process | Yes (Publicly available) | ||
| X | X | – | Multi-modal transportation process | ||||
| X | Exemplary real-world scenario without explicitly stating the data used (Uruguayan e-Government Interoperability Platform) | Passport application process | |||||
| X | X | Telecommunication industry | Purchase order process | ||||
| X | X | – | Supply chain process, Rehabilitation process, Incident management | ||||
| X | X | Italian information system managing road traffic fines | Road traffic fine management | Yes (Publicly available) | |||
| X | X | Hospital | Healthcare process | – | |||
| X | X | Hospital (Cross-department data) | Healthcare process | Yes (Publicly available) | |||
| X | X | X | A: R: Dutch financial institute, NASA | R: Loan application process, Hotel booking process, NASA Crew Exploration Vehicle Unit test process | Yes (Publicly available) | ||
| X | X | Hospital (Cross-department data) | Healthcare process | Yes (Publicly available) | |||
| X | X | Dutch financial institute | Loan application process | Yes (Publicly available) | |||
Note(s): E (Exploiting commonality); C (Collaboration); A (Artificial data); R (Real-world data)
Source(s): Table by authors
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