Table 2.

The interaction effect of authenticity and social capital on WOM (Study 2)

Variables and effectsCoefficientSE95% CIs
Effects on authenticity (R2 = 0.08)
X1: Low brand prominence−0.62***0.22[−1.06, −0.18]
X2: High brand prominence−0.86***0.19[−1.24, −0.48]
Effects on WOM (R2 = 0.49)
X1: Low brand prominence−0.78 ns0.16[−0.39, 0.23]
X2: High brand prominence−0.05 ns0.18[−0.40, 0.31]
Authenticity1.14***0.26[0.62, 1.66]
Social capital0.87***0.26[0.37, 1.38]
Perceived authenticity × social capital−0.13*0.06[−0.25, −0.01]
Conditional indirect effects X1 (prominence → authenticity → WOM)
Social capital = 3.37−0.440.17[−0.80, −0.12]
Social capital = 4.18−0.380.14[−0.66, −0.11]
Social capital = 4.99−0.310.12[−0.55, −0.09]
Index of moderated mediation X10.080.05[0.00, 0.21]
Conditional indirect effects X2 (prominence → authenticity → WOM)
Social capital = 3.37 −0.61 SS 0.16 [−0.93, −0.32]
Social capital = 4.18−0.520.13[−0.79, −0.28]
Social capital = 4.99−0.430.12[−0.68, −0.22]
Index of moderated mediation X20.110.06[0.01, 0.25]
Note(s):

SE = standard error; CI = confidence interval; *p < 0.05, **p < 0.01, ***p < 0.001

Source(s): Authors’ own work

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