Hypothesis testing results
| Hypothesis | Path | Standardized estimate | S.E. | Critical ratio | p-value | Statement |
|---|---|---|---|---|---|---|
| H1 | E-Accessibility → Foreigner E-Satisfaction | 0.04 | 0.106 | 0.37 | 0.706 | Not Supported |
| H2 | E-Support Services → Foreigner E-Satisfaction | 0.60 | 0.105 | 5.74 | 0.001 | Supported |
| H3 | E-Information Quality → Foreigner E-Satisfaction | 0.27 | 0.063 | 3.86 | 0.001 | Supported |
| H4 | Foreigner E-Satisfaction → Foreigner E-Loyalty | 0.43 | 0.068 | 6.73 | 0.001 | Supported |
| H5 | E-Accessibility → Foreigner E-Loyalty | 0.30 | 0.067 | 4.59 | 0.001 | Supported |
| H6 | E-Support Services → Foreigner E-Loyalty | 0.25 | 0.064 | 3.96 | 0.001 | Supported |
| H7 | E-Information Quality → Foreigner E-Loyalty | 0.23 | 0.060 | 3.96 | 0.001 | Supported |
| H8 | Mediation: E-Accessibility → Foreigner E-Satisfaction → Foreigner E-Loyalty | Sobel Test Results | Sobel z = 0.377 | 0.70 | Not Supported | |
| H9 | Mediation: E-Support Services → Foreigner E-Satisfaction → Foreigner E-Loyalty | Sobel Test Results | Sobel z = 4.279 | 0.00 | Supported | |
| H10 | Mediation: E-Information Quality → Foreigner E-Satisfaction → Foreigner E-Loyalty | Sobel Test Results | Sobel z = 3.571 | 0.00 | Supported | |
| Hypothesis | Path | Standardized estimate | S.E. | Critical ratio | Statement | |
|---|---|---|---|---|---|---|
| E-Accessibility → Foreigner E-Satisfaction | 0.04 | 0.106 | 0.37 | 0.706 | Not Supported | |
| E-Support Services → Foreigner E-Satisfaction | 0.60 | 0.105 | 5.74 | 0.001 | Supported | |
| E-Information Quality → Foreigner E-Satisfaction | 0.27 | 0.063 | 3.86 | 0.001 | Supported | |
| Foreigner E-Satisfaction → Foreigner E-Loyalty | 0.43 | 0.068 | 6.73 | 0.001 | Supported | |
| E-Accessibility → Foreigner E-Loyalty | 0.30 | 0.067 | 4.59 | 0.001 | Supported | |
| E-Support Services → Foreigner E-Loyalty | 0.25 | 0.064 | 3.96 | 0.001 | Supported | |
| E-Information Quality → Foreigner E-Loyalty | 0.23 | 0.060 | 3.96 | 0.001 | Supported | |
| H8 | Mediation: E-Accessibility → Foreigner E-Satisfaction → Foreigner E-Loyalty | Sobel Test Results | Sobel z = 0.377 | 0.70 | Not Supported | |
| H9 | Mediation: E-Support Services → Foreigner E-Satisfaction → Foreigner E-Loyalty | Sobel Test Results | Sobel z = 4.279 | 0.00 | Supported | |
| H10 | Mediation: E-Information Quality → Foreigner E-Satisfaction → Foreigner E-Loyalty | Sobel Test Results | Sobel z = 3.571 | 0.00 | Supported | |
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