The survey items for the SSCM, LARG, and SSCM CSFs
| During the last two years, how do you evaluate the situation of your organization in the following areas? | |||
|---|---|---|---|
| Sustainability performance | Economic performance | Q1: A significant increase in sales and market share was achieved | Zailani et al. (2012) |
| Q2: Significant savings in waste disposal costs | |||
| Q3: A significant improvement in the efficiency of resource management | |||
| Environmental performance | Q4: A significant improvement in the organization's compliance with environmental regulations | Zailani et al. (2012) | |
| Q5: A significant reduction in energy consumption and the usage of hazardous/harmful/toxic materials | |||
| Social performance | Q6: A significant improvement in product image | Zailani et al. (2012), Wang and Dai (2018) | |
| Q7: The improvement of employee health and safety at work | |||
| What is the extent of your agreement with the following? | |||
| Lean | Continuous improvement | Q8: Through value stream mapping we identify and eliminate supply chain waste | Moyano-Fuentes et al. (2019) |
| Customer relationship | Q9: We use effective customer relationship management practices | Dey et al. (2019) | |
| Supplier relationship | Q10: We are committed to maintaining long-term collaborative relationships with our suppliers | Moyano-Fuentes et al. (2019) | |
| JIT | Q11: In our supply chain we strive to reduce lead time so long as there is no cost increase | Moyano-Fuentes et al. (2019) | |
| Agile | Quick detection | Q12: Our organization can detect environmental changes promptly | Altay et al. (2018) |
| Q13: Our organization can recognize changes in its surroundings immediately | |||
| Competency | Q14: It is our organization's policy to collect information continuously from suppliers | ||
| Quick response | Q15: In response to changes in the environment, we make quick decisions | ||
| Flexibility | Q16: To implement our decisions, we can adjust our supply chain operations as necessary | ||
| Q17: Our organization can expand its immediate capacity as necessary | |||
| Q18: We can adjust the specification of orders based on the requirements of our partners | |||
| Resilience | Response | Q19: We have a supply chain that can quickly restore product flow when unexpected disruptions occur | Golgeci and Ponomarov (2013) |
| Flexibility | Q20: In the event of a disruption in our supply chain, we can quickly restore the supply chain to its original state | ||
| Recovery | Q21: After being disturbed, our organization's supply chain can shift to a new more desired condition | ||
| Readiness | Q22: We are prepared to deal with the financial ramifications of disruptions in our supply chain | ||
| Efficiency | Q23: We can maintain the desired level of control of our supply chain's structure and function during disruptions | ||
| Integration | Q24: From disruptions and unexpected events our organization's supply chain can extract valuable information and learn from them | ||
| Green | Internal environmental management | Q25: Our organization has/is seeking ISO 14001 certification | Zhu et al. (2008) |
| Green purchasing | Q26: Our organization cooperates with suppliers for environmental objectives | ||
| Q27: Our organization sources its raw materials from suppliers who have ISO 14001 certification | |||
| Cooperation with customers | Q28: Our organization cooperates with customers for cleaner production | ||
| Eco-design | Q29: Our organization cares about designing products for reuse, recycling, and recovery of materials and parts | ||
| Investment recovery | Q30: Our organization sells its scrap and used materials | ||
| Critical success factors | Top leadership commitment and support | Q31: Improvements in supply chain practices are a priority for top and middle management | Chin et al. (2004), Grimm et al. (2014), Khan et al. (2018) |
| Q32: Top managers commit to the company's support | |||
| Q33: Top managers need to provide adequate resources for the system to be successful | |||
| Q34: Coordinating and collaborating effectively are facilitated by top management | |||
| Government support | Q35: Reforming taxes and digitalizing business will help develop the IT infrastructure | Khan et al. (2018) | |
| Q36: Codification and standardization can be effectively accomplished with the positive support of the government | |||
| Q37: The government encourages us to use technology by providing budgets, technology training equipment, and tax concessions | |||
| Q38: Effective government policies support our organization | |||
| Establish capable human resources | Q39: In our organization SCM personnel have the necessary skills for the positions in which they are employed | Setino (2020) | |
| Q40: SCM personnel have relevant qualifications | |||
| Q41: To develop our SCM personnel, we invest in training and development | |||
| Q42: We have career development plans for SCM personnel in our organization | |||
| Trust between partners | Q43: We are perceived by our supply chain partners as being entirely honest and truthful | Wu et al. (2004) | |
| Q44: We are perceived as having a high level of integrity by our supply chain partner | |||
| Q45: We would like to keep our supply chain partners updated on the latest developments | |||
| Dedicated IT infrastructure | Q46: Training and learning are supported by our IT infrastructure | Khan et al. (2018) | |
| Q47: A suitable IT infrastructure is implemented to support traceability in SC environments at our organization | |||
| Q48: In our organization the information is produced, processed, stored, and shared with other SC partners | |||
| Social practices for employees and community | Q49: We ensure that our employees work in a positive and healthy environment | Das (2018) | |
| Q50: In our organization the employees receive enough compensation and benefits to cover their essential demands | |||
| Q51: We provide primary/vocational education facilities to the surrounding people | |||
| Q52: The local community can take advantage of our healthcare facilities | |||
| During the last two years, how do you evaluate the situation of your organization in the following areas? | |||
|---|---|---|---|
| Sustainability performance | Economic performance | Q1: A significant increase in sales and market share was achieved | |
| Q2: Significant savings in waste disposal costs | |||
| Q3: A significant improvement in the efficiency of resource management | |||
| Environmental performance | Q4: A significant improvement in the organization's compliance with environmental regulations | ||
| Q5: A significant reduction in energy consumption and the usage of hazardous/harmful/toxic materials | |||
| Social performance | Q6: A significant improvement in product image | ||
| Q7: The improvement of employee health and safety at work | |||
| Lean | Continuous improvement | Q8: Through value stream mapping we identify and eliminate supply chain waste | |
| Customer relationship | Q9: We use effective customer relationship management practices | ||
| Supplier relationship | Q10: We are committed to maintaining long-term collaborative relationships with our suppliers | ||
| JIT | Q11: In our supply chain we strive to reduce lead time so long as there is no cost increase | ||
| Agile | Quick detection | Q12: Our organization can detect environmental changes promptly | |
| Q13: Our organization can recognize changes in its surroundings immediately | |||
| Competency | Q14: It is our organization's policy to collect information continuously from suppliers | ||
| Quick response | Q15: In response to changes in the environment, we make quick decisions | ||
| Flexibility | Q16: To implement our decisions, we can adjust our supply chain operations as necessary | ||
| Q17: Our organization can expand its immediate capacity as necessary | |||
| Q18: We can adjust the specification of orders based on the requirements of our partners | |||
| Resilience | Response | Q19: We have a supply chain that can quickly restore product flow when unexpected disruptions occur | |
| Flexibility | Q20: In the event of a disruption in our supply chain, we can quickly restore the supply chain to its original state | ||
| Recovery | Q21: After being disturbed, our organization's supply chain can shift to a new more desired condition | ||
| Readiness | Q22: We are prepared to deal with the financial ramifications of disruptions in our supply chain | ||
| Efficiency | Q23: We can maintain the desired level of control of our supply chain's structure and function during disruptions | ||
| Integration | Q24: From disruptions and unexpected events our organization's supply chain can extract valuable information and learn from them | ||
| Green | Internal environmental management | Q25: Our organization has/is seeking ISO 14001 certification | |
| Green purchasing | Q26: Our organization cooperates with suppliers for environmental objectives | ||
| Q27: Our organization sources its raw materials from suppliers who have ISO 14001 certification | |||
| Cooperation with customers | Q28: Our organization cooperates with customers for cleaner production | ||
| Eco-design | Q29: Our organization cares about designing products for reuse, recycling, and recovery of materials and parts | ||
| Investment recovery | Q30: Our organization sells its scrap and used materials | ||
| Critical success factors | Top leadership commitment and support | Q31: Improvements in supply chain practices are a priority for top and middle management | |
| Q32: Top managers commit to the company's support | |||
| Q33: Top managers need to provide adequate resources for the system to be successful | |||
| Q34: Coordinating and collaborating effectively are facilitated by top management | |||
| Government support | Q35: Reforming taxes and digitalizing business will help develop the IT infrastructure | ||
| Q36: Codification and standardization can be effectively accomplished with the positive support of the government | |||
| Q37: The government encourages us to use technology by providing budgets, technology training equipment, and tax concessions | |||
| Q38: Effective government policies support our organization | |||
| Establish capable human resources | Q39: In our organization SCM personnel have the necessary skills for the positions in which they are employed | ||
| Q40: SCM personnel have relevant qualifications | |||
| Q41: To develop our SCM personnel, we invest in training and development | |||
| Q42: We have career development plans for SCM personnel in our organization | |||
| Trust between partners | Q43: We are perceived by our supply chain partners as being entirely honest and truthful | ||
| Q44: We are perceived as having a high level of integrity by our supply chain partner | |||
| Q45: We would like to keep our supply chain partners updated on the latest developments | |||
| Dedicated IT infrastructure | Q46: Training and learning are supported by our IT infrastructure | ||
| Q47: A suitable IT infrastructure is implemented to support traceability in SC environments at our organization | |||
| Q48: In our organization the information is produced, processed, stored, and shared with other SC partners | |||
| Social practices for employees and community | Q49: We ensure that our employees work in a positive and healthy environment | ||
| Q50: In our organization the employees receive enough compensation and benefits to cover their essential demands | |||
| Q51: We provide primary/vocational education facilities to the surrounding people | |||
| Q52: The local community can take advantage of our healthcare facilities | |||
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