Table 2

EFA and reliability analysis results for individual items of factors

StatementsFactorsCommunalities
F1F2F3F4
 Independent variables items (n = 28)     
I1A sufficient budgetary allocation is made for tax audit0.715   0.698
I2Top management gives high attention to the audit report0.663   0.754
I3Top management inspires professional education and assists with the training of tax audit staff0.505   0.568
I4Serious attention is paid by management to the development of tax audit personnel in the audit profession    0.632
I5The organization's structure allows staff to adapt to new changes quickly    0.579
I6The leadership structure of the tax audit unit from top to bottom is transparent and smoothens the flow of instructions0.725   0.789
I7Transparency exists in the distribution of new policies to perform tax audits to tax auditors0.655   0.712
I8Quality and systematic management procedures exist to aid tax audit execution that is adhered to by all staff0.601   0.698
I9Tax auditors have the educational and professional competence to carry out audits 0.771  0.816
I10The tax audit unit has an apparent division of labour 0.681  0.731
I11Adequate audit manuals exist to aid the execution of tax audits professionally 0.559  0.680
I12The audit management team is strong and is led by an independent manager 0.637  0.798
I13The tax audit unit has complete independence to execute its duties 0.594  0.701
I14The audit unit has policies and procedures in place to comply with quality standards 0.621  0.827
I15There is a Commissioner/other people with adequate experience and authority to ensure tax audit effectiveness and monitor quality standards compliance 0.689  0.783
I16The Tax Audit office has a readily accessible technical library containing manuals, tax laws and regulations or computerized versions 0.669  0.787
I17The taxpayers' attitude to tax audits is good  0.616 0.591
I18Taxpayers prepare their reports in line with the requirements of the tax laws  0.682 0.694
I19Taxpayers provide quick responses to queries from tax audits  0.568 0.591
I20Taxpayers cooperate with tax auditors during tax audit reviews  0.552 0.741
I21The tax auditees show high satisfaction with the tax activities of the tax audit  0.676 0.746
I22Tax authorities select taxpayers for audit based on three approaches: Scheduled approach, Targeted/Issue based approach and Risk-based approach  0.598 0.682
I23Modern-day tax audits are geared toward the risk-based approach to ensure resources are efficiently allocated to achieve optimal results  0.639 0.811
I24Tax audits are sanctioned by Section 36 of the Revenue Administration Act, 2016 (Act 915), as amended   0.6350.756
I25Tax audits are intended to: Confirm if taxpayers have paid their fair share of tax; promote voluntary tax compliance among taxpayers; deter non-compliance among taxpayers and others   0.7890.731
I26There is an existing legal requirement to keep records by taxpayers that is indispensable   0.6270.583
I27Tax audit has been conducted by adhering to the provisions of tax law and regulations in Ghana   0.5760.604
I28An audit may be conducted under more than one law (that is, the audit may cover multiple laws – VAT Act, Income Tax Act, Excise Act, Revenue Administration Act and Relevant Regulations at once)   0.6170.688
 Eigenvalue6.8512.2411.6341.47812.204
 % of variance24.07316.6410.2113.0563.969
 Cronbach's alpha0.7920.8490.7150.7630.781
 No. of items6875 
 KMO = 0.741; χ2 = 311.312; p-value = 0.000     
 Dependent variables items (n = 7)     
I29Transparent tax audit procedures exist that reduce the extent of complaints from taxpayers    0.804
I30Tax audits have achieved the following: promoted voluntary tax compliance among taxpayers; deterred non-compliance among taxpayers    0.742
I31Tax audit findings are properly documented    0.641
I32The number of tax defaulters has been going down with improved tax audits    0.657
I33The tax audit reports are clear and well-presented    0.780
I34The audit unit has policies and procedures to comply with quality standards    0.763
I35There is a Commissioner/other people with adequate experience and authority to check the effectiveness of the quality systems in place and compliance with the quality standards    0.843
 Eigenvalue    10.179
 % of Variance    54.259
 Cronbach Alpha    0.935

Note(s): KMO = 0.572; χ2 = 107.352; p-value = 0.000

F1 is organizational and management factors; F2 is tax auditor factors; F3 is taxpayer/auditee factors; F4 is regulatory factors

Source(s): Author's Survey, 2025

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