Table 1 Sample interview questions... | Emerald Publishing

Table 1

Sample interview questions categorised by TAM and STS constructs

Thematic focus	Interview question	Theoretical construct
A. Understanding current QA practices and pain points	1. Could you walk me through how you are currently handling quality assurance and auditing, particularly for standards like ISO 27001?	STS – Organisational Context
	2. How do you find managing all those moving parts? Are there particular areas where you think technology could ease the workload?	TAM – Perceived Usefulness
	3. Are there any specific standards or requirements that are particularly difficult to comply with?	STS – Regulatory Pressure
B. Desired functionalities of a GenAI framework	4. What features or capabilities would you expect from an AI system to make it a valuable tool in auditing?	TAM – Perceived Usefulness
	5. Would you consider integrating Generative AI to enhance your current automation? Why or why not?	TAM – Adoption Decision
	6. Do you think a single AI-based QA tool could be flexible enough to manage different standards like ISO 9001, 27001, and others? Why or why not?	STS – Scalability and Adaptability
C. Non-functional requirements	7. When it comes to data security, how important are attributes like data privacy, explainability, and cybersecurity in an AI-driven QA system?	STS – Non-Functional Requirements
	8. How crucial is it for you to understand the reasoning behind it to ensure compliance and trust?	TAM and STS – Explainability and Trust
	9. Do you foresee any resource constraints that might limit implementation?	STS – Resource Constraints
D. Human-AI collaboration and sociotechnical considerations	10. What concerns might you have about integrating AI into auditing processes?	STS – Human-AI Interaction

Thematic focus	Interview question	Theoretical construct
A. Understanding current QA practices and pain points	1. Could you walk me through how you are currently handling quality assurance and auditing, particularly for standards like ISO 27001?	STS – Organisational Context
	2. How do you find managing all those moving parts? Are there particular areas where you think technology could ease the workload?	TAM – Perceived Usefulness
	3. Are there any specific standards or requirements that are particularly difficult to comply with?	STS – Regulatory Pressure
B. Desired functionalities of a GenAI framework	4. What features or capabilities would you expect from an AI system to make it a valuable tool in auditing?	TAM – Perceived Usefulness
	5. Would you consider integrating Generative AI to enhance your current automation? Why or why not?	TAM – Adoption Decision
	6. Do you think a single AI-based QA tool could be flexible enough to manage different standards like ISO 9001, 27001, and others? Why or why not?	STS – Scalability and Adaptability
C. Non-functional requirements	7. When it comes to data security, how important are attributes like data privacy, explainability, and cybersecurity in an AI-driven QA system?	STS – Non-Functional Requirements
	8. How crucial is it for you to understand the reasoning behind it to ensure compliance and trust?	TAM and STS – Explainability and Trust
	9. Do you foresee any resource constraints that might limit implementation?	STS – Resource Constraints
D. Human-AI collaboration and sociotechnical considerations	10. What concerns might you have about integrating AI into auditing processes?	STS – Human-AI Interaction

Source(s): Authors’ own work